Program

2017 Program Listed Below

2018 Program Coming Soon!

Thursday, September 28
Friday, September 29

Thursday, September 28

01:30 PM
02:45 PM
04:00 PM

A Solid Training Skills Foundation Today Ensures Your Relevance Tomorrow

TH201 – Location: Salon G, Floor 6
Training Delivery

11:00 AM – 12:00 PM

Description

ADDIE, SAM, SME, ISD, T&D, WLP, KSAs, TTT, AAR, SWOT, HPI, CPLP, SMART, HRD, IDP, LMS, PLN, RID, VR, WIIFM, MOOC. Microlearning, active learning, m-learning. E-learning. Informal or formal? Mentoring or coaching? Asynchronous or synchronous? Adult learning or social learning? Vertical or horizontal development? Facilitating or training? Evidence-based training or experiential learning? Andragogy, neuroscience, learner-centric, Level 4. Flipped or blended? If you are new to the training and development profession, the acronyms and jargon can have your head spinning! What do you really need to know now to master your training role? First things first: Learn the most important key to success as a trainer. What skills and knowledge will best serve you today and prepare you for your next role in the profession? You will leave this session with a glossary that categorizes and defines training jargon. You will also receive a next-steps blueprint to build your future in the profession.

Objective

• Articulate foundational skills and knowledge for every trainer. • Affirm the ultimate trainer's focus. • Define a trainer's triple target. • Explore the four elements you must master for every training deliver. • DIscuss your expanding training and development role. • Name dozens of resources for additional support.


Materials

  • Handout - Glossary
  • Handout
  • Presentation
  • Speakers

    • Elaine Biech

      President – ebb associates inc

      Elaine Biech is president of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm. She has been in the field for 30 years, helping organizations work through large-scale change. She has presented at numerous national and international conferences and has been featured in dozens of publications, including the Wall Street Journal, Harvard Management Update, and Fortune. She is the author and editor of more than 70 books, including the ASTD Handbook, Training and Development for Dummies, and 101 Ways to Make Learning Active Beyond the Classroom. Elaine is the recipient of numerous awards, including ATD’s Bliss Award, Torch Award, and Staff Partnership Award. She served on ATD’s board of directors. She is currently a member of the Center for Creative Leadership Board of Governors and is Berrett-Koehler's curator for Advances in Leadership and Management. She was the 1995 Wisconsin Women Entrepreneur’s Mentor Award recipient and, in 2012, the inaugural CPLP Fellow Honoree from ATD's Certification Institute.

    Convert Classroom Training to Virtual Training in 3 Simple Steps

    TH301 – Location: Salon G, Floor 6
    Learning Technologies

    01:30 PM – 02:30 PM

    Description

    Organizations are increasingly moving from instructor-led classroom training to the synchronous virtual classroom. However, one minute of classroom time does not equal one minute of virtual classroom time. And some face-to-face activities simply don't translate or even make sense online. How do you know what to translate versus what to build from scratch, or what activity options are available that will help meet the desired learning outcomes? This session will explore the three simple steps you should follow when converting your traditional, in-person training classes into live online ones. In addition, you will learn how to avoid the three most common conversion mistakes. Whether you are a trainer, a designer, or someone overseeing training, you will leave this session with practical tips for migrating your classes to virtual solutions.

    Objective

    • Translate classroom lessons into virtual activities. • Avoid the three most common conversion mistakes. • Determine the best virtual activity format for each learning objective. • Design virtual sessions for frequent participant engagement.


    Materials

  • Handout
  • Speakers

    • Cindy Huggett

      Consultant – Cindy Huggett Consulting

      Cindy Huggett is an independent consultant, speaker, instructional designer, classroom facilitator, and author who specializes in technology, leadership, and learning. She’s the author of three books on virtual training: Virtual Training Tools & Templates: An Action Guide to Live Online Learning, The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning, and Virtual Training Basics. She helps organizations and training professionals move to the virtual classroom. Cindy is also a past member of the ATD National board of directors and was one of the first to earn the Certified Professional in Learning and Performance designation. You can find Cindy sharing tips on Twitter @cindyhugg or on her website, www.cindyhuggett.com.

    Results-Based Creative Learning Strategies: 17 Ways to Get More Into and Out of Your Own Training

    TH101 – Location: Salon H, Floor 6
    Training Delivery

    09:45 AM – 10:45 AM

    Description

    No one ever put on an evaluation form, "I wish there was more lecture!" This session will allow you to experience 17 alternatives to lecture that are part of the speaker's creative learning strategies. You will learn about alternatives to Q&A, why a powerful opener is more important than an icebreaker, the one thing almost every trainer does at the end of a program (but shouldn't), how to use the ACT method to close a program, five ways to kill learner motivation, and 11 powerful ways to motivate adult learners. All of this will be done modeling the speaker's 90-20-8 rule: Adults can listen with understanding for 90 minutes, can listen with retention for 20 minutes, and need to be involved every eight minutes. You'll experience such involvement techniques as argue-group activities, paired shares, learning partners, learning quartets, and Q&A.

    Objective

    • Apply at least three adult motivation techniques to your next class. • Choose at least one new powerful opener. • Lead a dynamic closer using the ACT method.
    *THIS SESSION WILL BE REPEATED FRIDAY AT 11:00 a.m.

    Materials

  • Handout
  • Speakers

    • Bob Pike

      Chairman – CTT Newsletters, LLC

      Bob Pike is known globally as the “trainer's trainer.” He has written more than 30 books and created a dozen video systems on designing and delivering training. His Master Trainer's Handbook is the bestselling train-the-trainer book ever published, with more than 333,000 copies in print in four editions. He has designed more than 600 training programs of one day or longer since 1969. He has presented at every ATD International Conference & Exposition since 1977, and is a regular keynoter at global training and performance conferences. He has worked in more than 25 countries during his career, and his works have been translated into Korean, Chinese, Japanese, and Spanish.

    Results-Based Creative Learning Strategies: 17 Ways to Get More Into and Out of Your Own Training

    FR201 – Location: Salon F, Floor 6
    Training Delivery

    11:00 AM – 12:00 PM

    Description

    No one ever put on an evaluation form, "I wish there was more lecture"! This session will allow attendees to experience 17 alternatives to lecture that are part of my Creative Learning Strategies. They will experience powerful alternatives to Q and A, why a powerful opener is more important than an icebreaker, the one thing almost every trainer does at the end of a program - that should never be done at the end of a program, how to use the ACT method to close a program, 5 ways to kill learner motivation and 11 powerful ways to motivate adult learners. All of this will be done modeling my 90/20/8 rule - adults can is ten with Understanding for 90 minutes, with retention for 20 minutes, and we need to involve them every 8 minutes. Involvement techniques that attendees will experience include: argue group activities, paired shares, learning partners, learning quartets, Q and A and much more.

    Objective

    • Apply at least three adult motivation techniques to your next class. • Choose at least one new powerful opener. • Lead a dynamic closer using the ACT method.
    SESSION IS REPEATED FROM THURSDAY

    Materials

  • Handout
  • Speakers

    • Bob Pike

      Chairman – CTT Newsletters, LLC

      Bob Pike is known globally as the “trainer's trainer.” He has written more than 30 books and created a dozen video systems on designing and delivering training. His Master Trainer's Handbook is the bestselling train-the-trainer book ever published, with more than 333,000 copies in print in four editions. He has designed more than 600 training programs of one day or longer since 1969. He has presented at every ATD International Conference & Exposition since 1977, and is a regular keynoter at global training and performance conferences. He has worked in more than 25 countries during his career, and his works have been translated into Korean, Chinese, Japanese, and Spanish.

    E-Learning Fundamentals: A Crash Course for Newbies

    TH102 – Location: Room 400/402, Floor 4
    Learning Technologies

    09:45 AM – 10:45 AM

    Description

    Does reading an e-learning blog result in more questions than answers? Does reviewing descriptions of conference sessions make you wonder what language they are written in? Do acronyms such as SCORM, LMS, and LCMS make you dizzy? If so, then this session is for you. It can be challenging to understand e-learning information without a baseline of knowledge. This session is designed to give you that foundation so you can understand everything else you see, hear, and read. Learn about terms and concepts centering on the types of e-learning, the technology used to create e-learning, and design considerations. So bring your questions (yes, even the ones you are afraid to ask), and get the answers you need.

    Objective

    • Learn the basic terminology used in the e-learning industry • Identify the major types of e-learning • Utilize the primary types of technology used in e-learning.


    Materials

  • Presentation
  • Speakers

    • Diane Elkins

      President – Artisan E-Learning

      Diane Elkins is the co-owner of E-Learning Uncovered, which provides tools and resources to e-learning developers, and Artisan E-Learning, a custom e-learning development company specializing in Articulate Studio, Storyline, Lectora, and Captivate. She’s built a reputation as a national e-learning expert and is a frequent speaker at major industry events, such as the ATD International Conference & Exposition, ATD TechKnowledge, DevLearn, and Learning Solutions. She’s also the co-author of the popular E-Learning Uncovered book series and E-Learning Fundamentals: A Practical Guide. She’s a past board member of the Northeast Florida and Metro DC chapters of ATD.

    Power Up Your Level 1 Evaluations and Gain Surprisingly Useful, Valued Data

    TH103 – Location: Salon F, Floor 6
    Measurement & Evaluation

    09:45 AM – 10:45 AM

    Description

    According to a recent ATD research study, 88 percent of organizations evaluate at least some learning programs at Level 1 of the Kirkpatrick and Phillips evaluation models. Yet only 44 percent view the data they collect to be valuable-a major disconnect. However, if designed well and used properly, Level 1 evaluations produce valuable data regarding whether a program is on track to achieve key business and learning objectives.

    Objective

    • Analyze the common survey item, form layout, and measurement scale mistakes made by many L&D professionals when creating Level 1 evaluations. • Examine 12 tips for overcoming these mistakes and create Level 1 evaluations that produce powerful, valued data. • Discover how to create Level 1 evaluation items that can predict participant learning and intent to apply what was


    Materials

  • Handout
  • Presentation
  • Speakers

    • Ken Phillips

      Founder/CEO – Phillips Associates

      Ken Phillips is founder and CEO of Phillips Associates, a consulting and publishing company with expertise in measurement and evaluation of learning and predictive learning analytics. He has more than 30 years’ experience designing learning instruments and assessments, and has authored more than a dozen published learning instruments. He regularly speaks to professional associations, university classes, and corporate learning and development groups. In addition, since 2008, he has spoken at the annual ATD International Conference & Exposition on topics related to the measurement and evaluation of learning. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and Training Today, and is a contributing author to five books in the learning and development field. Ken earned the Certified Professional in Learning and Performance credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, and 2015.

      http://www.phillipsassociates.com

    Begin With the End in Mind: Effective Needs Assessment

    TH202 – Location: Salon F, Floor 6
    Measurement & Evaluation

    11:00 AM – 12:00 PM

    Description

    People have high expectations for training. We expect it to entertain us, engage us, inform us, not waste our time, and ensure compliance, but we forget that it's meant to help us improve our job performance so that we can have a positive impact on organizational results! The secret to achieving organizational impact through training is to ensure that we are clear on what that impact looks like. We need to start with understanding what organizational results we are trying to influence, then determine the on-the-job performance required to make that impact, and the competencies required to enable that performance. As we do this, we are gaining the clarity required for the instructional design while laying the foundation for our training evaluation. In this session, we'll explore the components of a needs assessment so that you can immediately begin applying these steps to increase the effectiveness of your training programs.

    Objective

    • Describe four components of a needs assessment. • Determine key questions to ask during a needs assessment. • Enable program evaluation through your needs assessment.


    Materials

  • Presentation
  • Presentation
  • Speakers

    • Sharon Wingron

      Your PEOPLE Development Partner! – Wings of Success LLC

      Sharon Wingron measures success by your PEOPLE: personal excellence, organizational performance, and leadership effectiveness. As president of Wings of Success LLC, Sharon has been helping clients achieve success by providing assessment-based solutions that develop their PEOPLE since 2002. She is a dynamic, authentic professional who delivers engaging presentations, skillful facilitation, insightful coaching, and relevant resources. Sharon has demonstrated leadership in the talent development profession as a CPLP Pilot Pioneer, and was the first member of the ATD board of directors to achieve the Certified Professional in Learning and Performance designation. She is a facilitator of the ATD Master Trainer Program, a leading Wiley Everything DiSC Authorized Partner, and a Certified DiSC Solutions Provider. Sharon's success is built on continuous learning and contributing through multiple roles in diverse industries while traveling the world.

      http://www.developpeople.com

    The Future of Instructional Design: Blended Learning Campaigns

    TH203 – Location: Room 400/402, Floor 4
    Instructional Design

    11:00 AM – 12:00 PM

    Description

    Modern learners are demanding a new approach to blended learning design-an approach that supports formal learning while also allowing them to create their own learning paths. Instead of creating courses, talent development teams should create learning hubs populated with blended learning campaigns, which support learner experiences through time-released lessons supported by cohesive content and live events. The best part? Blended learning campaign content isn't single use: Resources are relevant for learners' ongoing skill-building efforts, even after the formal campaign ends-accessible during every moment of learning need.

    Objective

    • Define and explain the relationship between learning hubs, learning campaigns, and personalized learning paths. • Articulate how learning campaigns address all moments of learning need, not just formal instruction. • Identify what resources, activities, and lessons should be included in a learning campaign.
    • Design formal learning campaigns and personalized learning paths by arranging and rearranging resources. • Create an environment for perpetual learning.

    Materials

  • Presentation
  • Handout
  • Handout
  • Speakers

    • Jennifer Hofmann

      President and CEO – Insynctraining

      Jennifer Hofmann, a recognized thought leader in the field of virtual classrooms, is the president of InSync Training, a consulting firm that specializes in the design and delivery of virtual and blended learning. As a New England Women Business Leader, she led InSync Training to the Inc. 5000 as the 10th Fastest Growing Education Company in the United States in 2013.

    Methodology Madness: Complete Your Projects and Save Your Sanity

    TH302 – Location: Room 400/402, Floor 4
    Instructional Design

    01:30 PM – 02:30 PM

    Description

    Project management and methodologies are really twins separated at birth. A smart and busy project manager knows the benefit of leveraging a standard development process methodology as a cheat sheet to determine the tasks needed for a project to be successful. Methodologies allow you to save time by jump-starting the creation of your project plan or making sure that you remember all the work you planned to do. In this session, you will hear about traditional waterfall, Agile, and SAM methodologies-along with every hybrid in between-and discover the best cheat for your project.

    Objective

    • Choose the best tasks for your project goals. • Determine when other people are using Agile inappropriately. • Mix and match methodologies to build your optimum project.


    Materials

  • Presentation
  • Speakers

    • Lou Russell

      CEO/Queen – Russell Martin & Associates

      Lou Russell is the CEO of Russell Martin & Associates and an executive consultant, speaker, and author whose passion is to create growth in companies by guiding the growth of their people. In her speaking, training, and writing, Lou draws on 30 years of experience helping organizations achieve their full potential. She inspires improvement in leadership, project management, and individual learning. Lou is the author of seven popular and practical books: IT Leadership Alchemy, The Accelerated Learning Fieldbook, Training Triage, Leadership Training, Project Management for Trainers, 10 Steps to Successful Project Management, and Managing Projects. As a sought-after international speaker, Lou blends her humorous stories with her on-the-ground experience to speak to the real problems of the people in the room. Encouraged by Lou’s upbeat and practical style, learners leave with new enthusiasm and tools to improve their bottom line.

    Better Speaking, Better Training

    TH303 – Location: Salon F, Floor 6
    Training Delivery

    01:30 PM – 02:30 PM

    Description

    Public speaking is the number one fear of many adults. It is also the number one skill trainers need to master, because poor or unimpressive speaking can ruin a training course. The great expertise and knowledge that trainers have can be wasted if they lack communication skills. How confident are you about your verbal communication skills? Are you sure that your speaking skills are up to the challenge of engaging and educating your trainees? This session offers a practical framework for understanding effective oral communication. You will learn how to create a more effective presentation and how to perform that presentation well. With this blueprint for successful oral communication, you will be able to progress toward becoming the type of speaker you want to be. Trainers, managers, and anyone called upon to speak anywhere will gain valuable ideas that can be used immediately.

    Objective

    • Understand the five keys to creating an effective presentation. • Understand the six keys to delivering an effective presentation. • Utilize the skills learned to be a great communicator. • Feel confident that you can become a well-spoken person in every situation.


    Materials

  • Handout
  • Handout
  • Speakers

    • Erik Palmer

      Consultant – Erik Palmer Consulting

      Erik Palmer is an author, speaker, and consultant from Denver. His work history includes trading on the floor of a Chicago commodity exchange, managing an office for a prominent Chicago commodity brokerage firm, and teaching in one of Colorado’s premier school districts. In his current career, he focuses on improving oral communication, whether one-to-one, in a small or large group, informally or formally, or in person or digitally. Erik shares practical, understandable ideas that enable all adults to design effective presentations and deliver them with dynamic speaking skills. Erik’s new book about speaking skills, Own Any Occasion, will be published by ATD Press in October 2017. His previous books include Well-Spoken: Teaching Speaking to All Students, Digitally Speaking: How to Improve Student Presentations With Technology, Teaching the Core Skills of Listening & Speaking, Researching in a Digital World, and Good Thinking: Teaching Argument, Persuasion, and Reasoning. His educational background includes Oberlin College, the University of Denver Law School, and the University of Colorado.

      http://www.erikpalmer.net

    The Latest Dish on Delivery From 5 Training Master Chefs

    TH401 – Location: Salon G, Floor 6
    Training Delivery

    02:45 PM – 03:45 PM

    Description

    Do you know how to cook more than five dishes, but end up making the same three or four recipes on a regular basis? If your answer is yes, you're not alone. Many of us know how to cook much more than the tuna casserole we prepare every other Tuesday. The same is true for training delivery techniques: Whether we've been in the industry for a month, a year, or a decade, we have a pantry filled with different delivery activities, but we tend to stick with our same old go-to favorites. If you are a talent development professional looking to spice up your training delivery techniques, an instructional designer looking for intriguing flavors to add zest to programs, or simply have an appetite for learning about the newest trends in training delivery, come to this session. The speaker reached out to talent development leaders across the country and gathered their secret ingredients for spicing up face-to-face, virtual, and asynchronous training delivery. She'll share their secrets using group activities and guide you in exploring how to add these ingredients to your training delivery.

    Objective

    • Evaluate the delivery techniques for their potential to elevate your own training programs. • Identify at least one delivery technique to use in an upcoming training program. • Create a plan for implementing at least three of the delivery techniques into programs in your organization.


    Materials

  • Presentation
  • Speakers

    • Wendy Gates Corbett

      President – Refresher Training, LLC

      Wendy has designed & delivered over 1,200 presentations in her 20 years in the field. She’s on a mission to rid the world of bad presentations and bad presenters (by helping them get better). She designs vivid, high-impact materials that engage, inform, and influence audiences. She serves professional speakers and trainers by refreshing their materials using crisp, vibrant approaches that amplify their messages and providing delivery coaching so they present with confidence. Wendy earned CPLP in 2009. She's delivered several ATD webcasts and conference sessions on visualizing slides. Her article, See Your Point, was featured in the May 2015 TD Magazine. She’s the co-author of two ATD Infolines and the author of one TD@Work. She's a co-author of “SCORE! Super Closers, Openers, Reviews, & Energizers for Virtual Instructor Led Training” published by the Bob Pike Group, and is a contributing author for “101 Ways to Make Learning Active beyond the Classroom” and “101 More Ways to Make Training Active”, published by Wiley. She served her local ATD chapter board for 9 years & currently serves as Chair of ATD’s National Advisors for Chapters team & on the ATD Board of Directors.

      http://www.refresher-training.com

    Everything You Need to Know About Storyboarding and Prototyping

    TH402 – Location: Room 400/402, Floor 4
    Instructional Design

    02:45 PM – 03:45 PM

    Description

    If you're new to e-learning, you may have been told that you should be "storyboarding" or "prototyping" your courses. But what do these terms really mean? Should you be creating storyboards or prototypes for every course-or both? And if so, how do you do it? In this session, you'll learn everything you need to know about the important role storyboarding and prototyping can play in building better e-learning partnerships with clients, project stakeholders, and subject matter experts.

    Objective

    ? A clearer understanding of storyboarding and prototyping and how each can be used to ease collaboration ? Real-world examples of when you'd use storyboarding and prototyping ? Tips and free resources you can use for storyboarding and prototyping your courses.


    Materials

  • Presentation
  • Speakers

    • Trina Rimmer

      – Articulate

      Trina Rimmer is a community manager with Articulate and uses her many years of e-learning design and development expertise to nurture and grow the E-Learning Heroes community. Before joining Articulate, she worked as a designer, e-learning developer, and writer focused on delivered engaging, effective learning and performance solutions to various companies, from global aid organizations to Fortune 500s.

      http://www.trinarimmer.com

    Getting Started Creating Games for Learning

    TH403 – Location: Salon F, Floor 6
    Learning Technologies

    02:45 PM – 03:45 PM

    Description

    Everyone plays games, so why not harvest that excitement and engagement to improve a change in performance on the job? Incorporating gaming into an organization's learning solutions can seem overwhelming without an understanding of what a game is and how to implement them. But where do you start? By playing games! To understand what makes a good learning game, we will start the session by playing a game and use the experience to discuss different elements of games and how to implement a game culture in your organization.

    Objective

    • Explore the learning elements associated with game play. • Connect gaming elements to specific learning behaviors and objectives. • Evaluate commercial game elements to repurpose them in learning solutions. • Discuss the importance of analysis and design when developing a game for learning.


    Materials

  • Presentation
  • Speakers

    • Stephanie Daul

      Learning Solutions Consultant – Independent Consultant

      Stephanie Daul has worked in all facets of learning, including the design and development for learning solutions life cycle. Currently she leads the learning research and development efforts at Grainger. In her role, she facilitated, gained the acceptance of, and implemented mobile learning, knowledge management strategy, and gamification initiatives. Stephanie converted instructor-led training courses to virtual classrooms and incorporated QR codes in delivering information to learners; she also educates and facilitates teaching techniques that use new technologies. Stephanie has a master of art degree from Roosevelt University in training and development and a BA from Northern Illinois University.

    Engaging E-learning

    TH501 – Location: Salon G, Floor 6
    Learning Technologies

    04:00 PM – 05:00 PM

    Description

    Delivering engaging e-learning involves more than dressing up text bullets on a PowerPoint slide or using every feature of the latest e-learning tool. How can we design online learning experiences that make a difference in sharing knowledge, building skills, and ultimately improving performance? In this session, we'll investigate the different types of e-learning, check out some key principles of good design, look at tons of examples, and talk about what to avoid in e-learning courses.

    Objective

    • Explain key principles for effective engagement. • Redefine the idea of interactivity in e-learning. • Describe examples of good e-learning. • Identify at least three things to avoid in e-learning.


    Materials

  • Presentation
  • Speakers

    • Tanveer Makhani

      Senior Solutions Consultant – Kineo

      Tanveer Makhani is a senior solutions consultant with Kineo. He specializes in the strategy and design of learning, professional development, and learning management. As a director, policy adviser, professor, and consultant, Tanveer has helped numerous clients develop successful learning environments and processes. He has directed learning management system implementations for small and large corporations, government entities, and academic institutions, and routinely advises on how to effectively serve today’s learner. Tanveer has been in the online learning space for 15 years, and speaks regularly at various conferences, seminars, and leader events.

      http://www.kineo.com

    Being Present: The Power of Connections for Learning Transfer

    TH502 – Location: Room 400/402, Floor 4
    Instructional Design

    04:00 PM – 05:00 PM

    Description

    Do you use traditional approaches for designing and delivering valuable learning experiences? Do you still have opportunities to improve learning transfer? Explore how you can apply "being present" strategies and techniques to what you already do to increase the likelihood of making learning stick. This session will examine roles and responsibilities that influence successful learning transfer. In addition, you will learn tactics for being present that you can apply before, during, and after learning opportunities to increase learning transfer. While this session is focused on a trainer's perspective, instructional designers and managers will also benefit from the practical tips to increase connections and promote learning transfer.

    Objective

    • Identify roles and responsibilities that influence learning transfer. • Outline strategies for being present to increase connections. • Apply being present techniques to your current responsibilities. • Plan tactics to use before, during, and after learning opportunities to increase learning transfer.


    Materials

  • Presentation
  • Handout
  • Speakers

    • Julie Patrick

      Principal – JP Learning Associates

      Julie Patrick is a learning and performance consultant with JP Learning Associates. She has been a trainer, facilitator, and instructional designer since 1992. As a former manager of a corporate university, Julie was responsible for new employee orientation, leadership and management, sales, client training, systems, and administrative training programs. She holds numerous certifications, including DDI, AchieveGlobal, and the Myers-Briggs Type Indicator assessment, and designs and implements training and development solutions that help clients achieve their desired business results. Julie also serves as an in-person and online facilitator for several ATD programs, including ATD Master Trainer, Training Certificate, Designing Learning Certificate, and Creating New Manager Training Programs Certificate. She wrote the Infoline issues “Creating Training Manuals” and “Creative Facilitation Techniques for Training.” Julie has a bachelor’s degree in business administration and a master’s degree in organization development.

    Elevate Your Storytelling Skills to Increase Knowledge Retention and Improve Engagement

    TH503 – Location: Salon F, Floor 6
    Training Delivery

    04:00 PM – 05:00 PM

    Description

    Do you deliver technical or procedural content that needs to be more engaging, captivating, and memorable? Do you struggle to hold your learners' attention? Are you ready to learn a new way to tell stories that wake up the brains of your students? Stories communicate ideas and information as no other medium can. They are visually and emotionally stimulating and appeal to people of all learning styles. The speaker's Story Theater Method combines storytelling form and structure, acting skills, and message branding. The result is stories that are more entertaining, effective, and experiential. These skills will make you a more effective and valuable member of your training team. You will learn how to be a more compelling trainer by utilizing acting techniques that make an emotional connection with the listener, thereby enhancing knowledge retention. You'll also learn how to identify moments and events from everyday life that can be crafted into powerful stories. The speaker will also share the Nine Steps of Story Structure, which will make your stories more dramatic, and therefore more engaging.

    Objective

    • Discover a simple process for identifying compelling stories. • Improve your ability to tell a story by incorporating theater techniques. • Add a phrase that pays to each story to make the lesson memorable and actionable.


    Materials

  • Presentation
  • Speakers

    • Doug Stevenson

      CEO/Owner – Story Theater International

      Doug Stevenson is a gifted storyteller. But it’s his ability to help others be gifted storytellers that sets him apart. He is the author of the book Doug Stevenson’s Story Theater Method and has delivered storytelling programs for leadership, sales, marketing, and HR teams as well as train-the-trainer programs. His storytelling technology for business communication helps you choose, craft, and deliver stories that make a point, teach a lesson, or sell a product or service. This innovative training program includes acting skills, storytelling form and structure, and message-branding skills. Doug conducts workshops for emerging leaders, train-the-trainer programs, engineers who speak, and story-selling workshops. He also delivers customized webinars and e-learning programs. He is a highly sought-after speaking coach who works with executives, salespeople, entrepreneurs, and organizations to write, brand, and deliver customized speeches and training. He has presented keynotes and training programs in 16 countries and coaches leaders who need to be as powerful when they speak as they are in the boardroom.

      http://www.storytelling-in-business.com

    First Things First: The Foundational Principles of Training Evaluations

    FR101 – Location: Salon H, Floor 6
    Measurement & Evaluation

    09:45 AM – 10:45 AM

    Description

    During the 60 years that the Kirkpatrick Model has existed, practitioners around the world have done their best to faithfully implement it. Others have attempted to complicate it by adding more levels, changing the levels, and otherwise rearticulating its elegant simplicity. Despite these efforts, what often occurs is little more than smile sheets, pre- and post-tests, and hoping for the best. It does not need to be that way. In this session, you will learn the Kirkpatrick Foundational Principles and the true four levels of training evaluation. You will obtain practical techniques to connect training and evaluation to improved on-the-job performance and subsequent business results. You will also leave with a sample evaluation form, as well as tips to better see how well your participants are reacting to your training and learning what they need to do back on the job.

    Objective

    • Increase on-the-job application. • Maximize results from training programs. • Learn simple methods for evaluating training programs.


    Materials

  • Presentation
  • Speakers

    • James Kirkpatrick

      Senior Consultant – Kirkpatrick Partners

      Jim Kirkpatrick is the senior consultant for Kirkpatrick Partners. He is a thought leader in training evaluation and the creator of the New World Kirkpatrick Model. Using his 15 years of corporate experience, Jim trains and consults for organizations around the world. He is passionate about assisting learning professionals in redefining themselves as strategic business partners. Jim delivers keynote addresses and conducts workshops on topics including maximizing business results, creating powerful training and evaluation strategies, and building and leveraging business partnerships. Jim co-authored three books with his father, Don Kirkpatrick, the creator of the Kirkpatrick Model, and three books with his wife, Wendy, including Kirkpatrick’s Four Levels of Training Evaluation. Jim and Wendy also served as the subject matter experts for the U.S. Office of Personnel Management’s Training Evaluation Field Guide.

      http://www.kirkpatrickpartners.com

    5 Keys to Effective Virtual Training Delivery

    FR102 – Location: Room 400/402, Floor 4
    Learning Technologies

    09:45 AM – 10:45 AM

    Description

    What do successful virtual trainers do when delivering live online classes? What techniques do they use? What skills do they have? And most important, how can you do the same? Master virtual trainers do five things to deliver effective virtual classes: Prepare relentlessly, engage an unseen audience, multitask effectively, make the most of their visuals, and handle unexpected challenges. This session will cover each one, and help you immediately apply the techniques to your own virtual training delivery so that you can be a rock star in the virtual classroom. Whether you are brand-new to live online delivery or have been facilitating virtual classes for years-and regardless of which virtual training software platform you use-you will be sure to leave this session with new ideas, tips, and techniques for improving your virtual delivery skills.

    Objective

    • Prepare to deliver live online training before the session begins. • Engage a remote audience through interactive dialogue and activities. • Effectively handle typical challenges that arise during virtual sessions. • Assess your current virtual delivery skills and create an action plan for improvement.


    Materials

  • Handout
  • Speakers

    • Cindy Huggett

      Consultant – Cindy Huggett Consulting

      Cindy Huggett is an independent consultant, speaker, instructional designer, classroom facilitator, and author who specializes in technology, leadership, and learning. She’s the author of three books on virtual training: Virtual Training Tools & Templates: An Action Guide to Live Online Learning, The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning, and Virtual Training Basics. She helps organizations and training professionals move to the virtual classroom. Cindy is also a past member of the ATD National board of directors and was one of the first to earn the Certified Professional in Learning and Performance designation. You can find Cindy sharing tips on Twitter @cindyhugg or on her website, www.cindyhuggett.com.

    Moving From Flying Bullets to Instructional Animations

    FR103 – Location: Salon F, Floor 6
    Instructional Design

    09:45 AM – 10:45 AM

    Description

    Flying bullets were the height of fashion . . . in 1997! And yet they persist in so many corporate learning programs, both in the classroom and online. So why is this much-maligned presentation technique still so popular? Perhaps because training designers and developers aren't quite sure what else to do. Many training designers and developers do not have a background in graphic design or information design. This session presents a case study of a course that moved from slides and slides of bullets to useful, engaging instructional animations. You'll look at "before" and "after" slides that illustrate the transformation from text bullets to the instructional animations that led to an award-winning course. Whether you are creating training for the classroom, webinars, or self-paced e-learning, you'll learn to turn some of the specific design techniques used in that transformation into techniques you can use yourself, even if you aren't a graphic artist.

    Objective

    • the positive or negative impact visual design can have on training content • how to approach the design process differently • seven specific techniques to make better instructional use of visuals.


    Materials

  • Presentation
  • Speakers

    • Diane Elkins

      President – Artisan E-Learning

      Diane Elkins is the co-owner of E-Learning Uncovered, which provides tools and resources to e-learning developers, and Artisan E-Learning, a custom e-learning development company specializing in Articulate Studio, Storyline, Lectora, and Captivate. She’s built a reputation as a national e-learning expert and is a frequent speaker at major industry events, such as the ATD International Conference & Exposition, ATD TechKnowledge, DevLearn, and Learning Solutions. She’s also the co-author of the popular E-Learning Uncovered book series and E-Learning Fundamentals: A Practical Guide. She’s a past board member of the Northeast Florida and Metro DC chapters of ATD.

    Building a Smarter Learning Ecosystem

    FR202 – Location: Room 400/402, Floor 4
    Learning Technologies

    11:00 AM – 12:00 PM

    Description

    People learn without training. What?!?! It's true! Formal training is only a small part of an organization's complex learning ecosystem. The majority is made up of informal learning channels that L&D often doesn't support and may not even know about. In this session, we'll explore the components of a modern learning ecosystem. We'll demonstrate how these components work together to empower employees and enable performance improvement. We'll discuss challenges L&D may encounter when working to change a learning ecosystem. You'll walk away with practical ideas that will help you start shifting your approach to learning so that you can meet the needs of today's employees.

    Objective

    • Identify the elements that make up your learning ecosystem. • Enable employees to drive their own learning with on-demand resources. • Activate managers to support employee performance improvement. • Strengthen formal training initiatives using informal learning strategies. • Begin the shift toward an employee-centered learning ecosystem.


    Materials

  • Presentation
  • Presentation
  • Speakers

    • JD Dillon

      Principal Learning Strategist – Axonify

      JD Dillon has spent 15 years designing and implementing learning and performance strategies for respected global organizations, including the Walt Disney Company, Kaplan, Brambles, and AMC Theatres. With his practical approach and unique ability to integrate science, technology, storytelling, and pure common sense, JD delivers modern solutions that enable employees, improve organizational performance, and drive business results. In his current role with Axonify, JD works with an award-winning team to boost employee knowledge and performance for leading organizations through the application of modern learning practices and cutting-edge technology. JD is a popular conference speaker who is known for his high-energy, humor-filled delivery style as well as his relatable stories and practical examples. He also shares ongoing insights on his Just Curious Learning + Performance blog. You can find JD on Twitter @JD_Dillon or online at www.jddillon.com.

      http://www.jddillon.com

    Microlearning in Microtime

    FR203 – Location: Salon G, Floor 6
    Instructional Design

    11:00 AM – 12:00 PM

    Description

    Our role in today's modern learning age is to reach learners and supply them with the knowledge and information they need to get the job done-as they need it. This means developing an understanding of how to produce quality just-in-time, right-sized learning content. Enter microlearning. Too often, learning solutions are solely focused on the classroom or overly long e-learning modules, and people in the modern workplace require timeliness, relevance, and performance support. Microlearning is the performance support tool your teams are looking for and should be an integral part of your training arsenal. This session will provide you with the critical foundation you need to rapidly build effective and sustainable microlearning content. We'll address the following: Does your microlearning element help eliminate a pain point? Does it have a purpose? You'll also determine the right modality for a microlearning element, and apply a targeted training model to microlearning content.

    Objective

    • Apply a microlearning strategy within your organization using the 3-D model of microlearning: discover, develop, and deliver • Develop a basic project concept to build your own microlearning element from inception to implementation • Utilize new tools, checklists, and templates to create microlearning content and objects related to video, audio, and other virtual media


    Materials

  • Presentation
  • Speakers

    • Shannon Tipton

      Chief Learning Rebel – Learning Rebels

      Shannon Tipton, owner of Learning Rebels, is a skilled learning strategist and facilitator with 20 years of experience developing successful learning strategies and development programs for learning departments within organizations. Her focus is to work with organizations to lift workplace learning to new heights using social learning, content curation, and team collaboration as the keys to success. Shannon is recognized as bringing real-world expertise into the learning field by using current technologies and tools to strengthen learning connectivity, creating teams of active learners within businesses today. Shannon is an ATD facilitator for the Designing Learning, Social Media Tools for Learning, and Blended Learning Certificate Programs. She was also recently ranked as one of the top 100 L&D influencers on Twitter, and is the author of Disruptive Learning: Discover Your Own Learning Rebel.

      http://www.learningrebels.com

    Take Your Level 2s Up a Notch: Start Measuring Application, Not Just Recall

    FR301 – Location: Room 400/402, Floor 4
    Measurement & Evaluation

    01:30 PM – 02:30 PM

    Description

    Do you think you know how much participants truly learn from attending one of your learning programs? If not, you're not alone. According to a recent ATD research study, 83 percent of organizations evaluate at least some learning programs at Level 2 of the Kirkpatrick and Phillips evaluation models. Yet only 57 percent view the data they collect to be valuable. However, if constructed properly and worded correctly, Level 2 evaluations prove whether learning was accomplished and provide important insights into which program topics participants mastered and which ones they did not.

    Objective

    • Analyze the common mistakes made by many L&D professionals when creating multiple-choice test questions that compromise the validity of the question. • Discover 15 practical tips and techniques that eliminate these mistakes and result in the development of valid, scientifically sound Level 2 knowledge tests.
    • Examine the difference between test questions that measure job application and those that measure mere recall.

    Materials

  • Handout
  • Presentation
  • Speakers

    • Ken Phillips

      Founder/CEO – Phillips Associates

      Ken Phillips is founder and CEO of Phillips Associates, a consulting and publishing company with expertise in measurement and evaluation of learning and predictive learning analytics. He has more than 30 years’ experience designing learning instruments and assessments, and has authored more than a dozen published learning instruments. He regularly speaks to professional associations, university classes, and corporate learning and development groups. In addition, since 2008, he has spoken at the annual ATD International Conference & Exposition on topics related to the measurement and evaluation of learning. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and Training Today, and is a contributing author to five books in the learning and development field. Ken earned the Certified Professional in Learning and Performance credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, and 2015.

      http://www.phillipsassociates.com

    Build a Project Charter in 45 Minutes or Less

    FR302 – Location: Salon G, Floor 6
    Instructional Design

    01:30 PM – 02:30 PM

    Description

    It's normal-and wrong-to start a new project by building out some dates. Don't do it! Always start with the project charter. The project charter sets the stage for everything, including why the organization is spending money on the project instead of something else. Because bad news early is good news in project work, skipping the project charter drives frustration, churn, and rework. You do not have time for that. In this session, you'll learn how to apply the RMA Project Charter Template to build a charter in 45 minutes or less, including objectives, scope, risk, constraints, communication, and governance. Invest in the front end and improve your capacity to deliver results.

    Objective

    • Learn to manage multiple projects concurrently. • Engage project stakeholders early and keep them engaged. • Apply realistic project management tools.


    Materials

  • Presentation
  • Speakers

    • Lou Russell

      CEO/Queen – Russell Martin & Associates

      Lou Russell is the CEO of Russell Martin & Associates and an executive consultant, speaker, and author whose passion is to create growth in companies by guiding the growth of their people. In her speaking, training, and writing, Lou draws on 30 years of experience helping organizations achieve their full potential. She inspires improvement in leadership, project management, and individual learning. Lou is the author of seven popular and practical books: IT Leadership Alchemy, The Accelerated Learning Fieldbook, Training Triage, Leadership Training, Project Management for Trainers, 10 Steps to Successful Project Management, and Managing Projects. As a sought-after international speaker, Lou blends her humorous stories with her on-the-ground experience to speak to the real problems of the people in the room. Encouraged by Lou’s upbeat and practical style, learners leave with new enthusiasm and tools to improve their bottom line.

    Leveraging the ATD Foundational Competencies to Improve Your Training Delivery

    FR303 – Location: Salon F, Floor 6
    Training Delivery

    01:30 PM – 02:30 PM

    Description

    In 2004, ATD published its first comprehensive competency model for the training and development profession. The original model had nine areas of expertise built on a foundation of interpersonal, business, management, and personal competencies. The model was tweaked in 2009, then an updated model was published in 2013; in addition to adding learning technologies as an area of expertise, the foundational competencies were expanded to business skills, global mindset, industry knowledge, interpersonal skills, personal skills, and technology literacy. According to ATD, "The Model redefines the skills and knowledge required for talent development professionals to be successful now and in the future. It captures changes driven by digital, mobile, and social technology; demographic shifts; globalization; and economic forces." While the areas of expertise represent the knowledge base and actions we employ to build a world that works better, the foundational competencies represent the "knowledge, skills, abilities, and behaviors that are required for job success in most professional occupations." In this session, we'll explore these foundational competencies in more depth, considering their importance to your success on the job and enabling you to determine areas of growth to strengthen your success position.

    Objective

    • Assess yourself relative to the ATD Competency Model foundational competencies. • Develop a plan for improving your foundational competence. • Apply the foundational competencies to improve your training effectiveness


    Materials

  • Presentation
  • Presentation
  • Speakers

    • Sharon Wingron

      Your PEOPLE Development Partner! – Wings of Success LLC

      Sharon Wingron measures success by your PEOPLE: personal excellence, organizational performance, and leadership effectiveness. As president of Wings of Success LLC, Sharon has been helping clients achieve success by providing assessment-based solutions that develop their PEOPLE since 2002. She is a dynamic, authentic professional who delivers engaging presentations, skillful facilitation, insightful coaching, and relevant resources. Sharon has demonstrated leadership in the talent development profession as a CPLP Pilot Pioneer, and was the first member of the ATD board of directors to achieve the Certified Professional in Learning and Performance designation. She is a facilitator of the ATD Master Trainer Program, a leading Wiley Everything DiSC Authorized Partner, and a Certified DiSC Solutions Provider. Sharon's success is built on continuous learning and contributing through multiple roles in diverse industries while traveling the world.

      http://www.developpeople.com

    Think Differently: Lessons From a Learning Leader That Will Change How You Think!

    GS01 – Location: Salon H, Floor 6
    General Session

    08:30 AM – 09:30 AM

    Description

    In this session, Kimo Kippen, learning leader and vice president of global workforce initiatives at Hilton, will use personal accounts to illustrate 10 lessons he has learned throughout his life. Kimo will tell these stories from multiple perspectives: student, corporate trainer, learning executive for the hospitality industry, chief learning officer for a global and ever-expanding company, and advocate for lifelong learning. Each lesson will be told through stories that span the diverse workforce population, regions throughout the world, and technological advancements. You will leave this session with 10 stories to share with others and 10 new ways to approach your role as a talent development and learning professional.

    Materials

  • Presentation
  • Speakers

    • Kimo Kippen

      Vice President of Global Workforce Initiatives – Hilton Worldwide

      Kimo Kippen, former chief learning officer and now vice president of global workforce initiatives at Hilton Worldwide, is responsible for creating lifelong learning alternatives for Hilton's hundreds of thousands of team members. For his accomplishments as a learning leader, CLO Magazine named Kimo the 2015 Chief Learning Officer of the Year. He was recently selected as the chairman of the board of directors for the Asian & Pacific Islander American Scholarship Fund, of which Hilton is a founding member. Kimo served as the chairman of the board of the Association for Talent Development in 2007. He also sits on the board for the Council for Adult and Experiential Learning and is actively involved with Business Champions as a representative for Hilton Worldwide. Prior to joining Hilton, Kimo worked for Marriott International for 21 years. In his last position there, he was responsible for the Center of Excellence for Learning. Before this, he led management engagement for the enterprise. Kimo also has served as vice president of human resources for Renaissance Hotels and Resorts, North America. He is an adjunct professor at The Catholic University of America. Kimo holds an MS in career and human resource development from Rochester Institute of Technology and a BS from the University of Hawaii. He is a graduate of the Gestalt Institute of Cleveland's Post Graduate Program.

    Great by Choice: 3 Simple Secrets the World’s Top Trainers Use to Create Raving Fans

    GS02 – Location: Salon H, Floor 6
    General Session

    08:30 AM – 09:30 AM

    Description

    Studies consistently show getting and maintaining high levels of participant engagement is one of the top challenges trainers encounter. Good news: Overcoming this pervasive problem is quite easy if you know how. Compared with ordinary trainers, the world's top trainers get 10x greater levels of participant engagement by using three simple techniques. In this session, international keynote speaker and ATD Master Trainer Sardek Love will equip you with the tools that will make great facilitation nearly automatic.

    Objective

    Apply three memory-anchoring techniques that guarantee your training sticks long after training is completed.
    Use a fast-action activity to transform boring training into an unforgettable, mind-blowing learning experience.
    Get instant, next-day success by implementing the secrets into your existing training courses.

    Materials

  • Presentation
  • Speakers

    • Sardek Love

      President and Founder – Infinity Consulting and Training Solutions, Inc.

      Sardek Love is the President and Founder of Infinity Consulting and Training Solutions (ICTS), a global performance consulting and training organization. Sardek has proudly worked in 31 countries inspiring, developing, and educating leaders in Fortune 100 companies, high tech organizations, local / state / federal government agencies, non-profits, and global brands on how to become more effective leaders in their workplace. Prior to establishing ICTS, Sardek was a Program Manager for Booz Allen Hamilton (a leading global technology and strategy consulting firm) and a Field Underwriting Manager for MetLife Insurance Company (a Fortune 40 company). His expertise in training, leadership, and consulting are highly regarded as he is a regular contributor to a variety of ATD publications and frequent Keynote speaker internationally. He currently serves on the University of Maryland Baltimore County (UMBC) Graduate Instructional Systems Development Board. When he is not traveling the world equipping leaders and trainers, Sardek can be found spending time with his family and cheering on his beloved Virginia Tech Hokies.

    Go With It: Embrace the Unexpected to Drive Change

    GS03 – Location: Salon H, Floor 6
    General Session

    02:45 PM – 04:00 PM

    Description

    Change is difficult. It demands flexible and innovative behavior and can feel overwhelming. Where to start? In this session, improvisation will be your guide. Why? Improv is an interactive and proven model for behavioral innovation and change. Improvisers collaborate, play, think upside-down, and brainstorm more efficiently. Leveraging these behaviors in organizations propels both people and ideas forward. Join Karen Hough for a session on the improv cycle of change and innovation, which can radically improve collaboration, creativity, and your ability to manage change. Improvisers think on their feet and manage extremely well in risky situations. The surprise is that the little-known techniques of improvisers can create incredible performance for your team and organization. This session will provide clear techniques for creating more collaborative, innovative interactions; use case studies and exercises to demonstrate how to change behavior; and offer a new way to manage change while being creative and innovative. You will explore key improv behaviors, each critical to a good improv show and to driving better organizational performance.

    Materials

  • Presentation
  • Speakers

    • Karen Hough

      Founder & CEO – ImproveEdge

      Karen Hough is the founder and CEO of ImprovEdge, a bestselling author, a contributor to the Huffington Post, and a recipient of the Stevie Silver International Award for Most Innovative Company of the Year 2012 and the Athena PowerLink Award for outstanding woman-owned business. Karen’s newest book on innovation and improvisation, Go With It, will be published by ATD Press in October. She has also written two other books, The Improvisation Edge and Be the Best Bad Presenter Ever. Karen’s first life was as a professional improviser and actor. She trained with Chicago’s legendary Second City, did more than 100 theatrical productions, and was featured in radio, TV, and film. She lived a second life as a successful executive in network engineering. Finally, she became an entrepreneur. She is a Certified Speaking Professional and has presented to audiences of thousands both in the United States and internationally. Her firm helps companies transform behavior through interactive training, with a presence in four cities and a varied client list that includes Becton Dickinson, Cardinal Health, NBCU, ESPN, JPMorgan Chase, Nationwide, Coach, and AstraZeneca. Karen is a graduate of Yale University and La Sorbonne, Paris IV. She holds board positions, volunteers extensively, and lives with her husband and three children in Ohio.

      http://www.improvedge.com

    Light Up Your Learning and Keep It Burning

    TH104 – Location: Salon G, Floor 6
    Instructional Design

    09:45 AM – 10:45 AM

    Description

    Among the many responsibilities of today's training professionals, one of the biggest questions remain: How do we keep learning alive long after a training program has ended? How can training professionals make sure, as Irish poet William Butler Yeats wrote, "Education is not the filling of a pail, but the lighting of a fire"? In this session, you will explore instructional design thinking that taps into the individuals' conative needs, inspires learners to take ownership of their development journeys, and shifts the focus from train to sustain, and from content to conversations.

    Objective

    • Uncover how conation affects individual learning motivation and engagement. • Explore how to design learning experiences that meet learners' different conative needs. • Look at learning styles through the lens of the Insights Discovery 4-color model.


    Materials

  • Presentation
  • Speakers

    • Alex Keay

      Head of Global Inside Sales and Indirect Channel – Insights Learning & Development

      Alex Keay is head of global inside sales and indirect channels at Insights Learning & Development. He joined Insights in 2013 and holds P&L responsibilities in the organization’s U.S. and U.K. regions. Before Insights, Alex set up the global training division for banking technology company Temenos. He also spent 10 years with Microsoft, where he ran Microsoft’s learning division in Western Europe. Alex is accredited in Insights Discovery and Deeper Discovery, and is a previous Learning Performance Institute fellow. He is passionate about learning, both from a trainer’s perspective to raise learning quality standards and from an executive’s perspective to deliver demonstrable business value.

    Conquering Your Top 10 Business Challenges

    FR104 – Location: Salon G, Floor 6
    Training Delivery

    09:45 AM – 10:45 AM

    Description

    Is your C-suite leaning on you to address lingering organizational challenges such as increasing profitability, reducing costs, and retaining talent? Having a framework to identify, prioritize, and address your organization's business challenges allows training professionals to be prepared with a proactive approach that delivers answers for today's toughest business questions. In this session, the speaker will explore training delivery options that provide clarity on how to address your organization's biggest issues; how to create open, honest, and rich dialogue at all levels of the organization; and how to build a consensus around an area of focus and improve it.

    Objective

    • Uncover today's top 10 business issues facing training professionals. • Explore research and case study examples of what's at stake when addressing different business challenges. • Examine priority business issues through the lens of the Insights Discovery 4-color model.


    Materials

  • Presentation
  • Speakers

    • Alex Keay

      Head of Global Inside Sales and Indirect Channel – Insights Learning & Development

      Alex Keay is head of global inside sales and indirect channels at Insights Learning & Development. He joined Insights in 2013 and holds P&L responsibilities in the organization’s U.S. and U.K. regions. Before Insights, Alex set up the global training division for banking technology company Temenos. He also spent 10 years with Microsoft, where he ran Microsoft’s learning division in Western Europe. Alex is accredited in Insights Discovery and Deeper Discovery, and is a previous Learning Performance Institute fellow. He is passionate about learning, both from a trainer’s perspective to raise learning quality standards and from an executive’s perspective to deliver demonstrable business value.