Core4 Phoenix Sessions - Section Content Page

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  • Opening General Session
  • Concurrent Education Sessions
    Low-Stakes Ways to Boost Learning Transfer
    Struggling to ensure your training translates to on-the-job success? Retrieval and reflection are powerful techniques that strengthen memory and recall. Learn how to easily integrate both into your design and empower learners to retain information for the long haul. This session will answer: What are retrieval practice and reflection, and why are they so effective? How can you incorporate them into your training, regardless of the topic? When is the best time to use them for maximum impact? Leave with practical strategies to transform your training from forgettable to unforgettable!

    Applications on the Job
    • Develop a retrieval and reflection method for use in training.
    • Choose from six retrieval practice methods.
    • Lead a group through retrieval and reflection.

    Speaker: Katrina Kennedy, Katrina Kennedy Training
    Track: Instructional Design



    Onsite? Offsite? Yes to Both! How to Facilitate Hybrid Learning
    Hybrid classes are on the rise, which creates a challenge for facilitators who need to engage with in-person and remote audiences simultaneously. In this session, you’ll learn how to effectively set up a successful hybrid class. You’ll explore how to create a sense of shared experience among audiences joining from different locations. You’ll learn how to lead group discussions that allow all participants to feel included and heard. You’ll also hear proven tips on audio and video placement for optimum viewing, and where to look while facilitating (including when there are multiple cameras available). You’ll leave with a “hybrid event checklist” that will equip you with three key techniques.

    Applications on the Job
    • Set up a hybrid class for success.
    • Create a sense of shared experience despite location differences.
    • Manage robust discussions that include both in-person and remote attendees.

    Speaker: Cindy Huggett, Cindy Huggett Consulting
    Track: Training Delivery



    Transforming Talent Intangibles Into Actionable Metrics
    Struggling to measure talent data? Whether you are an HR executive presenting the business case for culture interventions or an instructional designer assessing the impact of leadership training, TD professionals are expected to use data to drive organizational results. But how do you measure soft concepts like leader effectiveness or talent flight risk? In this session, you’ll learn simple techniques to transform intangible talent concepts into actionable metrics. You don’t need a statistics degree or to be a data scientist to create metrics to improve performance and drive results. Discover how you can measure talent processes, people capabilities, and training impacts so you can be a strategic partner for your organization’s leadership.

    Applications on the Job
    • Create operational definitions to measure talent intangibles.
    • Estimate benefits, costs, and impacts from talent issues.
    • Select data proxies to measure talent outcomes.

    Speaker: Colin Hahn, Douglas Dynamics
    Track: Evaluating Impact



    AI. Changes. Everything. Using W.I.S.E.A.T.A.I. for Strategic Change
    *Advanced Level Session
    This. Changes. Everything. Of course we‘re talking about artificial intelligence (AI). But instead of focusing on the art of the perfect prompt, we‘re going to level up and talk about the implications for artificial intelligence on you, your career, your team, your learners, and your organization. If we‘re really getting ahead of ourselves, we might even examine a societal look at how these changes affect the world of work. As artificial intelligence gains adoption in many areas of the organization, do you and your team have a strategic approach to implementing it? How will you leverage it to your best ability in a fast-paced change environment? How will you avoid the pitfalls along the way, known and as-of-yet unknown?

    Application on the Job
    • Identify options for strategic implementation of AI in learning design & the learning experience.
    • Avoid current and possible pitfalls in AI implementation.
    • Compare case studies of AI in learning & performance improvement.

    Speaker: Megan Torrance, TorranceLearning
    Track: Learning Technologies
  • Concurrent Education Sessions
    Get Personal: Building Personas as a Foundation of Learning Design
    Historically, L&D practitioners have found themselves in “order-taker mode,” expected to respond to requests like, “Build us a 30-minute e-learn,” or “We need a one-hour VILT session.” And historically, when we receive these requests, our job is to get the work done. But what if we paused for a moment to think about WHO we are solving for before we focus on the WHAT? Using one of the tenets of design thinking, empathizing WHO you’re solving for, we can come up with more targeted, innovative, and elegant solutions that will better resonate with our learners. After the session, you will be able to build targeted learner personas for your learner populations and have the know-how to solution more effectively.

    Applications on the Job
    • Design learner personas that align to the learner populations in your organization.
    • Accurately hypothesize the best way to reach learners who fall within a specific persona and across personas in a population.
    • Apply persona development as a critical input to learning experience and journey design.

    Speakers: Britney Cole and Ann Rollins, Blanchard
    Track: Instructional Design



    Start the Podcast! A Low-Cost and Efficient Way to Learn
    Podcasting is an accepted and effective way to provide and consume self-paced, personalized training and development content, largely because its efficient and portable content fits easily into our busy lives. Through concrete approaches for bringing the elements of great audio and video podcasts together, you will learn strategies to design, develop, and publish your own podcast on any budget (even zero). In this session, you’ll develop your podcast concept and learn how to produce an internal podcast for your organization.

    Applications on the Job
    • Develop your own podcast concept.
    • Review and reflect on podcast processes and possibilities.
    • Leave with the steps needed to start your own podcast.

    Speaker: Betty Dannewitz - ifyouaskbetty
    Track: Learning Technologies



    Transforming Training Intake With AI: An ROI-Driven Approach
    Discover how ELB Learning leverages AI internally to optimize their training intake process for every new project, ensuring L&D efforts are laser-focused on high-impact initiatives. Explore how AI tools can help you prioritize projects, align with business goals, and create ROI-driven learning programs. Leave with a roadmap to transform your own intake strategy.

    Applications on the Job
    • Quickly identify high-impact initiatives and filter out low-value requests.
    • Gain visibility into the projected costs and benefits of each project.
    • Make data-driven decisions about where to invest time and budget.

    Speakers: Josh Penzell and Scott Provence, ELB Learning
    Track: Evaluating Impact



    Coach and Compete
    *Advanced Level Session
    In “Coach and Compete,” you will learn about the psychology of positive competition and how to design experiences that employees will enjoy, engage with, and rave about. While primarily used to foster accelerated development in a sales organization, you will also learn how to apply the power of roleplaying and competition within customer service, tech roles, and others. This session will expand your knowledge within a number of different ATD capabilities, including instructional design, performance improvement, coaching, and organization development and culture. You will leave with documents detailing one such mock competition, including rubrics and structure that could be used.

    Application on the Job
    • Build competition into your company‘s learning curriculum.
    • Understand the psychology of positive competition to use when designing competitions.

    Speaker: Jenna D. Myhre, Fastenal
    Track: Training Delivery
  • Author Meet & Greet
  • Networking Reception
  • Meet to Eat
  • Breakfast
  • General Session
  • Concurrent Education Sessions
    Think. Design. Learn. Elevate Your Training With Design Thinking
    This session explores design thinking, a human-centered approach directly targeting these challenges, with practical strategies to enhance your training’s impact and inspiration. Experience a case study transformation where strategic application of the Design Thinking stages—Empathize, Define, Ideate, Prototype, and Test—reinvigorates a training program, improving engagement and outcomes. Discover how to understand your learners, set clear, meaningful objectives, and refine your approaches through effective iteration. Elevate your training efforts and make every learning experience resonate more profoundly.

    Applications on the Job
    • Apply design thinking stages to innovate L&D strategies and enhance training effectiveness and learner engagement.
    • Develop action plans by ensuring that training programs are closely aligned with learner needs and organizational goals.
    • Enhance course design with empathetic, user-focused methods.

    Speaker: Isabelle J. Kuerschner, IJK Design Minds
    Track: Instructional Design



    Present Like a Superhero ... No Cape Required
    It’s no secret that trying to connect with and reach audience members in person and online can be a challenge of seemingly epic proportions. Some of the challenges trainers and facilitators experience can include: covering large amounts of content, getting audience members’ focused on the presentation, and checking to ensure learning actually took place. In this session, new trainers and facilitators receive the perfect foundation for becoming world-class speakers, and experienced presenters will walk away refreshed, renewed, and ready to improve upon what they are already doing well. You will learn a methodology the most effective speakers use while uncovering their own hidden superpowers.

    Applications on the Job
    • Avoid overwhelming their audiences with too much information.
    • Grab and keep an audience’s attention throughout a presentation.
    • Deliver any subject matter and check for understanding in meaningful ways.

    Speaker: Bridgett McGowen, BMH Companies
    Track: Training Delivery



    Add Muscle to Your Level 1 Evaluations With Predictive Questions
    Level 1 evaluations are a staple of the L&D industry. According to a recent Association for Talent Development research study, 83 percent of organizations evaluate their learning programs at Level 1. However, only 35 percent of these organizations view the Level 1 data they collect as having high or very high value. There is now a revolutionary new way to increase the value of Level 1 evaluation data. It involves including predictive questions in your Level 1 evaluation. Predictive questions forecast the results a learning program is likely to achieve. They begin to answer the question that business executives and L&D professionals want answered: “Is this program delivering value?”

    Application on the Job
    • Use facts from a recent ATD research study to benchmark your organization’s use of Level 1 evaluations.
    • Create predictive questions forecasting Level 2 learning, Level 3 training application, and Level 4 business impact.
    • Calculate a learning gain score, a training transfer likelihood score, and a business impact likelihood score.

    Speaker: Ken R. Phillips, Phillips Associates
    Track: Evaluating Impact



    Effective Visual Communication Using PowerPoint
    *Advanced Level Session
    PowerPoint is such an essential tool for all types of communication, but it’s badly used. The slides are overwhelming, and the story doesn‘t cater to the audience. This session looks at ways to incorporate persuasive storytelling techniques into your presentations, ensuring that they are focused on the needs of the audience in front of you and how you can respond to their needs. You‘ll then see how to translate that story into compelling visuals so that the presentation is engaging and clearly communicates your key messages. In this session, you’ll also see live PowerPoint demos of how to translate your ideas into slides so that you can immediately start creating more effective presentations.

    Application on the Job
    • Craft persuasive audience-focused messages that cater to diverse needs and requirements.
    • Incorporate visual storytelling to engage audiences and ensure they understand and follow through.
    • Use PowerPoint as a tool to meaningfully enhance your communication and make it successful.

    Speaker: Richard Goring, BrightCarbon
    Track: Learning Technologies
  • Sponsored Sessions
  • Lunch & Learn
  • Author Meet & Greet
  • Concurrent Education Sessions
    The Hero Your Training Needs: Unleash Your Storytelling Superpower
    It’s a bird! It’s a plane! It’s your training, and your learners will be hanging on to your every word. Storytelling is the most versatile superpower you can bring to the learning opportunities you create. When you know why stories work and how to craft the right story for your training needs, you’ll be ready to design and deliver your most powerful training experience yet! This session will help you unleash storytelling as your ultimate superpower as you create stories you can use right away in real time.

    Applications on the Job
    • Apply storytelling basics and best practices to training content.
    • Create and deliver effective stories that advance learning outcomes.
    • Engage learners through stories to create memorable, personal connections.

    Speaker: Stephanie V. Hubka, Protos Learning
    Track: Instructional Design



    From Number to Narrative: Storytelling With Data
    Competence in conveying data effectively and persuasively is a key knowledge area for TD professionals who need to bring organizational performance, productivity, and results data ALIVE. A TD professional’s ability to transform dry data into stories will vastly improve their ability to be heard and to persuade. So, don’t put your data on mute! Data cannot speak for itself—it needs YOU to voice its story and provide context and meaning. Depending on a data dump to kindle discussion or drive decisions can lead to analysis paralysis. Instead, transform dry data into juicy anecdotes that drive results by applying three easy guidelines you will learn during this session.

    Applications on the Job
    • Convey data effectively and persuasively and make it memorable.
    • Recognize the emotional contrast in your data and use it effectively in your data story.
    • Artfully organize a data story using a simple three-act data story structure.

    Speaker: Karin Rex, Geeky Girl
    Track: Evaluating Impact



    7 Principles to Design Effective Microlearning
    *Advanced Level Session
    “A picture is worth a thousand words.” But, can all instructional designers (IDs) create that powerful of a message with their design capabilities? What if that picture was a microlearning product? Could the ID craft it to be engaging, meaningful, and concise? The creation of microlearning seems simplistic; take large amounts of content and make them smaller. However, when designing for performance, it requires slightly different design skills that we often use as IDs, which is often designing a few screens of instruction and putting a knowledge check at the end of it. The seven microlearning design principles will be introduced, and you will use them during this session with a focus on the principles of conciseness and context.

    Application on the Job
    • Differentiate the term microlearning as related to a concept, method, campaign, and product.
    • Determine what use case or cases will create the backstory to the microlearning campaign(s) and products.
    • Apply the seven microlearning design principles to a microlearning product.

    Speaker: Robyn a. Defelice, RADLearning
    Track: Instructional Design
  • Concurrent Education Sessions
    You Can Do It! Harnessing Innovation for L&D
    Feeling stuck with your L&D offerings? Looking for new ideas for your instructional design or interactivity challenges? Ever wonder where how to get there? Innovation is something a lot of people talk about but aren’t sure how to start. Come join this session to get you into that innovative mindset so you can begin to transform your L&D practice, processes, and offerings!

    Applications on the Job
    • Apply innovation strategies and tools to their L&D products, processes, and systems.
    • Build a business case for Innovation in L&D

    Speaker: Mark L. Sheppard, 2Sphynx Innovations
    Track: Instructional Design



    Creating Asynchronous Virtual Courses: 3 Key Questions
    The creation of asynchronous virtual content can be one of the most efficient and effective means of delivering learning content to a diverse array of employees. There are great benefits to both synchronous and asynchronous virtual learning, but the question remains: is asynchronous virtual content a viable solution for your learning and development needs? The primary purpose of this session is to provide a specific framework that organizations can use to answer this question. To do this, we will discuss three simple questions that organizations should consider before committing to the design, development, implementation, and assessment of an asynchronous e-learning course.

    Application on the Job
    • Describe three key questions you can use to determine if asynchronous virtual content is a good fit for your organization.
    • Describe four types of e-learning courses: the full course, the short course, the mini course, and the microlearning course.
    • Use specific criteria to determine which of the asynchronous courses will work best for a particular learning objective.

    Speaker: Tyrone A. Holmes, T.A.H. Performance Consultants, LLC
    Track: Learning Technologies



    Bringing Adult Learning Theories to Life: Necessities for Accidental Trainers
    Are you an accidental trainer? Were you so good at your job that you got “promoted” to train the others? Do you feel like you are sometimes not prepared and wish you knew more about how adults learn best? Join us as we make adult learning theories come to life! Learn how to be intentional in setting up the “classroom,” dealing with difficult participants, facilitating the learners in practical discussions, and more! Let‘s play with proven adult learning theories and methods in a fun and engaging way.

    Application on the Job
    • Evaluate different adult learning theories and methods to determine which works best for you on the job.
    • Analyze scenarios and choose appropriate adult learning theories and methods.
    • Design an action plan of methods you can use on the job.

    Speaker: Lori A. Roth, Learning and...Reflective Growth
    Track: Training Delivery



    Strategic Needs Assessments & Analyses
    *Advanced Level Session
    Reposition your talent development function from reactive business support to proactive business development by conducting strategic needs assessments and analyses. This session offers an alternative approach to surveys for conducting needs assessments, and a framework for conducting needs analyses that ensures talent development initiatives are aligned with business strategy by addressing learning needs, performance needs, and business results.

    Applications on the Job
    • Conduct needs assessments at the macro, meso, and micro levels.
    • Lead your organization through a strategic organization needs assessment.
    • Establish evaluation criteria as part of a strategic needs analysis for each talent development initiative.

    Speaker: Kristopher Newbauer, Rotary International
    Track: Evaluating Impact
  • Concurrent Education Sessions
    Generative AI in Practice: Techniques and Tips for Real-World Applications
    This session demystifies the complexities of generative artificial intelligence (AI), starting with an accessible introduction to the technology. You’ll learn the intricacies of crafting effective prompts using the RICE method. The session will also address critical considerations around security and ethics, ensuring you are well-equipped to navigate the challenges and responsibilities inherent in deploying AI technologies. A significant focus will be on practical applications, offering hands-on demonstrations and insights into leveraging generative AI for creating dynamic text, immersive videos, captivating audio content, responsive chatbots, and intelligent AI agents.

    Applications on the Job
    • Explain the differences between traditional AI and generative AI along with their use cases.
    • Demonstrate how to effectively use generative AI to automate time-consuming processes.
    • Identify and select the right tool for the job by first identifying tools that are already available in your organization.

    Speaker: Almira Roldan, AWS / UnDesto
    Track: Learning Technologies



    Move Beyond Accessibility With Universal Design for Learning
    In today’s global, diverse world, trainers must go beyond accessibility to reach a variety of learners, including those who may have disabilities, those who have low literacy, or those who are multi-lingual. Explore the principles of Universal Design for Learning (UDL) and how this method can help TD professionals reach as many learners as possible.

    Applications on the Job
    • Describe various learning challenges or barriers that diverse learners may encounter in traditional training programs.
    • Apply UDL concepts to the design of your current and future training programs.
    • Incorporate UDL concepts in training facilitation to increase accessibility and understanding for a diverse group of learners

    Speaker: Gwen C. Navarrete Klapperich, Klapperich International Training Associates (KITA)
    Track: Instructional Design



    Measurement and Reporting Basics With TDRP
    Learn the basics of measurement and reporting with help from talent development reporting principles (TDRP), including the four basic reasons to measure (program evaluation is only one of them), the three types of measures, and the five types of reports. You will receive guidance to help you select the right measures and reports based on your needs. The most common program and nonprogram measures will be discussed along with the new ISO standard on L&D metrics.

    Applications on the Job
    • “Speak” the language of measurement and reporting.
    • Select the starting measures for programs and the department.
    • Use the new ISO standard on L&D metrics.

    Speaker: David Vance, Manage Learning
    Track: Evaluating Impact



    Conscious Connection: Elevating Education Through Intentional Interaction
    *Advanced Level Session
    Too often, trainers and facilitators spend so much time prioritizing content that they unintentionally make learner interactions an afterthought. You are presented with that same stale activity or yet another worksheet to do as a team. The energy in the room declines as does the engagement with content. In this session, you’ll gain firsthand experience with a more intentional approach, gaining specific strategies and approaches to make engagement and play more purposeful.

    Application on the Job
    • Discover how prioritizing connection and interaction can increase your learner engagement and information retention even with serious topics.
    • Create powerful interaction components for training programs utilizing the three keys for interaction.
    • Categorize interaction activities and develop a specific experiential sequence to achieve a specific purpose.

    Speaker: Patrick Maurer, City of Tempe
    Track: Training Delivery
  • Meet to Eat
  • Breakfast
  • Concurrent Education Sessions
    Learning Platforms: Selection, Choices, Implementation, Ongoing Management, and Governance
    Thinking about a new learning platform but do not know where to start? Overwhelmed by the choices and types of platforms available today? This session will provide basic information on learning platforms (with examples) and give you guidance on how to select, implement, manage, and govern the new digital learning platforms that are available today. You’ll get a walkthrough of simplified plans that lead an agile team through the processes, examples, and plans. Drawing on the speaker’s experience with dozens of implementations of many different platforms, you’ll discover how to make your choice easier, drive learner engagement, champion culture, and deliver the skilling your organization needs—regardless of size.

    Applications on the Job
    • Know the differences between LMS, LXP, DLP, and other types of learning platforms, with examples and applications for each.
    • Use the tools and examples provided to select and implement a new platform.
    • Follow the speaker’s processes to quickly implement, govern, and manage a new platform.

    Speaker: Rebecca A. Willis, Tractus Learning
    Track: Learning Technologies



    Humanized Facilitation: The Story Design Way
    Cindy, a professional facilitator, has an engagement issue with her learning audience. But you can help. Join this session to discover and discuss a new and comprehensive way of approaching facilitation through Story Design. Transform the learning experience from transactional to humanized.

    Applications on the Job
    • Apply the Story Design techniques of discovery and discussion to your own facilitation.
    • Use stories to spark critical thinking, and use a method of questioning to draw your learning audience in.
    • Leverage the insights of your peers to humanize the learning experience.

    Speaker: Rance Greene, Needastory.com
    Track: Training Delivery



    Making Measurement Easier—Simple Solutions for Evaluating Learning Programs
    Recent trend reports indicate that 55 percent of learning professionals are unhappy with their approach to measuring and evaluating learning. Many L&D pros feel overwhelmed by measurement, under-resourced, and don’t know where to start. If this experience resonates with you, join this session to simplify your measurement approach and find the best strategy and tactics for evaluating the outcomes of learning in your organization.

    Applications on the Job
    • Discover the critical difference between measurement strategy and tactics.
    • Explore the most common challenges to learning measurement and how to break free from those M&E roadblocks.
    • Create an impact hypothesis to map the intended outcomes and data collection strategies for your programs.

    Speaker: Alaina Szlachta, By Design Development Solutions
    Track: Evaluating Impact



    Performance Outcome Upskilling Through Personalized Competency-Based Learning
    *Advanced Level Session
    We like to assume that learners will apply what we’ve taught them once they return to the job. Yet much of what we launch focuses more on instruction with little attention given to workplace application or how performance outcomes are affected. You will use a scenario from their own workplace experience to work through a basic curriculum development model incorporating the concept of structured on-the-job training.

    Applications on the Job
    • Identify when the solution to a need is training or other operational interventions.
    • Determine job-based competency goals, which align to business and organizational needs.
    • Construct a curriculum map for a learning program, which focuses on application of learning.

    Speaker: Paul D. Smith, Baker Construction Enterprises
    Track: Instructional Design
  • Concurrent Education Sessions
    Helping SMEs Stay in Scope
    In learning, we often hear the phrase “you don’t know what you don’t know,” but how often do we think about what it was like to not know what we know? Our subject matter experts not only “know” the content for a learning experience, but they often know substantially more. During this session, you will learn about the role of the SME and the knowledge and motivations they bring to a project. We will dive into how “scope creep” happens and discuss best practices of how to keep projects within scope.

    Applications on the Job
    • Recognize when scope creep happens and how to navigate it with SMEs.
    • Leverage SMEs’ roles to create focused learning experiences.

    Speaker: Marissa Moore, YMCA of the USA
    Track: Instructional Design



    5 Powerful Improv Exercises for Stronger Teams
    Improv training is a powerful and fun method to strengthen communication, agility, collaboration, and creativity in the workplace. Simple behaviors learned through improv training support the psychological safety of teams. In this session, you’ll participate in five exercises, learn to implement them, and engage in powerful debriefing questions to make learning relevant for your teams.

    Applications on the Job
    • Examine behaviors that promote psychological safety, the premise of improv, and how improv training strengthens teamwork.
    • Design and implement five improv exercises to address specific organizational learning objectives.
    • Facilitate debriefing questions after each exercise to translate learning to the workplace.

    Speaker: Viet Hoang, Pint Size Ideas
    Track: Training Delivery



    Using AI to Facilitate Effective Learning Measurement
    *Advanced Level Session
    This session will explore how artificial intelligence (AI) can be leveraged to improve learning measurement. Specifically, the session will review artificial intelligence AI applied to text analysis, data visualization, predictive analytics, anomaly detection and cluster analysis, data summarization and personalized reporting, and real-time feedback. A broader understanding of AI will preface the specific discussion of its application to the field of learning measurement.

    Applications on the Job
    • Understand AI in a practical sense.
    • Determine how AI can be applied to learning measurement and evaluation.
    • Use AI concepts like NLP and cluster analysis to measure training programs.

    Speaker: Jeffrey Berk, Performitiv
    Track: Evaluating Impact
  • Closing General Session
  • Author Meet & Greet