Miami Program
  • Ashley Chiasson, Independent Instructional Designer and Consultant
    Instructional Design for E-Learning
    Oftentimes, e- learning programs don’t fully consider instructional design principles and best practices. Without considering these principles, though, how can you ensure that the eLearning is effectively addressing the issue for which it was developed? In this session, you will learn about several key instructional design tips to consider when developing your eLearning. These tips stand to help you create a more targeted, consistent, and accessible e-learning program.

    By attending this session, you will learn:
    • Why it is so important to know your audience
    • Methods for ensuring consistency
    • Strategies for designing more universally
    • Ways of building in feedback opportunities
  • Connie Malamed, The eLearning Coach
    Using Design Thinking to Craft Learning Experiences
    The 21st-century workforce is unique; people have endless options for learning in the ways that best meet their needs. Yet many of the design and development models in L&D are decades old. That’s where design thinking comes in. It’s a modern approach to creative problem solving that’s iterative, collaborative, experimental, and fun. In this session, you will explore how design thinking is a mindset as well as a method for finding innovative solutions. You will have an opportunity to try out a few design thinking techniques to see how it can be incorporated into any instructional design model.

    By attending this session, you will learn to:
    • Use the different modes of design thinking.
    • Interview learners to better understand their perspective.
    • Discover the importance of low-fidelity prototypes.
    • Practice a proven idea generation technique.
    • Adapt design thinking to your workplace.
  • Hadiya Nuriddin, Focus Learning Solutions
    Using Storytelling Strategies to Write Compelling Scenarios
    Scenarios are an effective way to create authentic learning experiences, and the most memorable scenarios are the ones brought to life by compelling storytelling. But the ability to transform seemingly mundane tasks into powerful stories is something even the most prolific and celebrated writers struggle with. In this session, we'll explore a few strategic storytelling techniques and discuss how we can use them to create scenarios that teach, engage, and move our learners. We'll practice applying these techniques to a section of a course, and you'll receive tips along the way that you can use to bring your own scenarios to life.

    By attending this session, you will be able to:
    • Distinguish effective scenarios from ineffective scenarios.
    • Explain the role of scenarios in creating authentic learning experiences.
    • Apply five strategic techniques of storytelling to an existing training scenario.
    • Describe how common writing techniques used in scenario writing can affect the learning experience.
  • Greg Owen-Boger, Turpin Communication
    Effective SMEs: How to Help Subject Matter Experts Facilitate Learning
    Bringing subject matter experts (SMEs) into the training process can be one of the best things learning leaders can do. SMEs bring depth of experience, enterprise-wide perspective, and credibility to the learning process. But asking SMEs to perform this dual role also brings risk. While they want to do well in the classroom, it is an environment outside their expertise. In this session, you'll explore the unique needs of SMEs and examine ways to design learning to help them be successful. You'll be introduced to new language for communicating with SMEs and explore nonthreatening coaching techniques to help them deliver the content effectively.

    By attending this session, you will be able to:
    • Position training with SMEs as a conversation that is to be facilitated rather than a speech to be perfected, and design learning with SMEs in mind to allow for that conversation to take place.
    • Use a framing strategy to help SMEs plan for and manage the learning conversation.
    • Coach SMEs to facilitate the learning conversation.
  • Tiffany Quivers, Q&A, LLC
    Creating Safe Spaces for Meaningful Conversations: Advanced Facilitation Techniques
    Today's organizational and community challenges call for greater collaboration and innovation. Rather than rely on the same voices and viewpoints, how can you create the conditions for meaningful and inclusive conversations? In this session, you'll learn about a proven facilitation model that increases engagement, levels power differences, elevates voices, and leads to higher levels of collaboration, learning, and innovation.

    By attending this session, you will be able to:
    • Apply a facilitation model that levels power differences, elevates voices, and ultimately leads to higher levels of collaboration and innovation.
    • Reflect on how your facilitation style contributes to, or takes away from, creating safe spaces for meaningful conversations.
    • Discuss the conditions essential to creating safe spaces and elevating participant voices.
  • Bridgett McGowen, BMcTalks
    Expert Presentation Secrets Revealed: What Speech Professors Never Told You!
    It's time to share the secrets and address some of the biggest questions you have as a presenter. How do you establish credibility if you do not have tons of experience? How do you immediately grab and keep an audience's attention regardless of your topic? How do you engage your audience without a lot of bells and whistles? You'll leave this session knowing the biggest, never-before-revealed presentation secrets!

    By attending this session, you will be able to:
    • Explore techniques to get busy adults to listen to you throughout a presentation.
    • Establish your credibility regardless of the amount of expertise you have acquired.
    • Engage audience members, maximize learning, and improve your overall effectiveness as a presenter or trainer.
  • Stephanie Hubka, Protos Learning
    Practical Storytelling: Unlock Your Greatest Training Tool
    Have you ever walked away from—or delivered—a training session where learners just didn't connect with the content? Creating engaging experiences is hard to do unless you use the greatest training tool you have: storytelling. It’s more than a hot topic—storytelling is the key to producing exceptional training content. This session will use storytelling to unlock examples and tips as you develop your own meaningful, memorable story in real time.

    By attending this session, you will be able to:
    • Apply storytelling basics and best practices to training content.
    • Create and deliver effective stories that advance learning outcomes.
    • Engage learners through stories to create memorable, personal connections.
  • Patti Phillips, ROI Institute
    What Caused It? Techniques to Isolate the Effects of Your Program
    This simple question, “What caused it?” is asked frequently in organizations. It is not an unfair question for senior executives to ask. Our ability to isolate the effects of programs and projects positions us to answer this important question in a credible and reliable way. Our inability to answer this question opens the door to let others answer it for us. Isolating the effects of the programs is not about isolating programs from other activities going on in the organization. Far from it. In fact, by isolating the effects of your program, you’re positioning yourself as a better business partner. You can credibly explain how you know the investments in programs are driving results you claim are done to those programs. You can help your business partners better allocate resources to the different programs, projects, and activities in which they are investing. During this session you will learn several techniques to isolate the effects of talent development programs. Case studies will demonstrate each technique. You will calculate the improvement in business measures as described in the case studies.

    By attending this session, you will be able to:
    • Describe the importance of isolating the effects of programs
    • Apply at least three techniques to isolate the effects of programs
    • Determine when to use each of the techniques covered in this session.
  • Sharon Wingron, Wings of Success LLC
    Begin With the End in Mind: Effective Needs Assessment
    People have high expectations for training. They expect it to entertain, engage, inform, not waste time, and ensure compliance, but they forget that it's meant to help improve job performance so that learners can have a positive impact on organizational results! The secret to achieving organizational impact through training is to ensure that you are clear on what that impact looks like. You need to start with understanding what organizational results you are trying to influence, then determine the on-the-job performance required to make that impact, and the competencies required to enable that performance. As you do this, you are gaining the clarity required for the instructional design while laying the foundation for your training evaluation. In this session, you'll explore the components of a needs assessment so that you can immediately begin applying these steps to increase the effectiveness of your training programs.

    By attending this session, you will be able to:
    • Describe four components of a needs assessment.
    • Determine key questions to ask during a needs assessment.
    • Enable program evaluation through your needs assessment.
  • Kristopher Newbauer, Rotary International
    Beyond Level 2: Designing Impactful Learning Programs With Evaluation in Mind
    All too often, evaluation is an end-of-process step at best or ignored at worst. Sometimes, because of the way professionals in our field are organized in the workplace, evaluation is considered someone else’s responsibility. But knowing the desired outcomes and impact from training is critical to informing more meaningful instructional design. This session approaches instructional design from an evaluation perspective and offers a model for designing more impactful training programs by starting with the evaluation in mind. This gives you greater credibility when demonstrating the value you provide to the business leaders you support. This program is intended to be a practical application session, so please bring a learning program you are in the process of designing, will be designing, or think will be needed or helpful in the future.

    By attending this session, you will be able to:
    • Use evaluation tools to inform instructional design strategies.
    • Create learning activities that are linked to desired impact.
    • Deliver an evaluation plan with every instructional design package.
  • Kevin M. Yates, L&D Measurement Service
    How to Collect Facts, Evidence, and Data for Training's Impact
    How do you answer the question, "Did training work?" with fact-based evidence? What proof do you have that training and development is impacting behavior, performance, and goals? What facts, evidence, and data do you have that shows your training and learning solutions are changing anything? In this session, we'll put on our L&D detective hats and investigate using measurement, data, and analytics to solve the mystery of whether training worked.

    By attending this session, you will be able to:
    • Examine the facts you need to collect before training starts.
    • Identify measures that estimate performance impact.
    • Explain data that shows impact for training and learning.
    • Discuss how to collect data that measures training and learning's impact on behavior, performance, and goals.
  • Patti Phillips, ROI Institute
    What's It Worth? Demonstrate the ROI of Your Learning Programs
    Since 1973, organizations have been demonstrating the ROI of talent development programs. While initially only a few early adopters spent the time learning how to do it credibly, today, organizations in over 70 countries, across all sectors, have adopted ROI as a fundamental measure of success. Yet, there are still some who have yet to adopt it due to lack of information, misinformation, or just plain lack of interest. Confusion about what ROI is, how to do it, when to do it, and why it’s important, suppresses the opportunity to further position the talent development function as a value creating entity within the organization. This session will address these issues. During the session, you will learn to calculate ROI. Guidelines will be given to help you choose which programs are viable for impact and ROI evaluation. The session will be practical and interactive. Appropriate for all learning professionals, simple math will be applied during exercises. You should be prepared to engage with the content and have fun.

    By attending this session, you will be able to:
    • Determine a program’s annual monetary benefit following five steps
    • Determine fully-loaded costs of programs
    • Calculate an ROI, given a program’s monetary benefits and costs
  • Jim Kirkpatrick, Kirkpatrick Partners
    First Things First: The Foundational Principles of Training Evaluation
    During the 60 years the Kirkpatrick Model has existed, practitioners around the world have done their best to faithfully implement it. Others have attempted to complicate it by adding more levels, changing the levels, and otherwise rearticulating its elegant simplicity. Despite these efforts, what often occurs is little more than smile sheets, pre-tests and post-tests, and hoping for the best. It does not need to be that way. In this session, you will learn the Kirkpatrick Foundational Principles and the original four levels of training evaluation.

    By attending this session, you will be able to:
    • Use practical techniques to connect training and evaluation to improved on-the-job performance and subsequent business results.
    • Use a sample evaluation form to see how your participants are reacting to your training.
    • Determine if your participants have what they need to apply back on the job.
  • Kassy Laborie, Kassy LaBorie Consulting, LLC
    Virtual Classroom: From Drab to Fab!
    You've heard about live online training or virtual classroom, and maybe even participated in a few sessions of your own, but isn't it usually a boring experience that most participants dread? What really makes a virtual class engaging? What are the main ingredients to ensure successful learning occurs? The basics of engaging an online learning audience are often overlooked by new virtual trainers, simply because they don't yet know the secrets. The experience often leads to presenters lecturing, and participants tuning out. But there is hope! In this session, you will learn three proven strategies to immediately implement in your next virtual training session. It's time to turn your online training into something you cannot wait to deliver! In this session, you'll dissect specific activities to advance your virtual classroom. Discover powerful tips, tricks, and practices to lead engaging online learning sessions each day. You'll get a fresh perspective on using virtual classroom methods to engage your audience in ways you had not thought possible, regardless of which platform you use. You'll leave with ready-to-use strategies that can be immediately applied to your own virtual training.

    By attending this session, you will be able to:
    • Identify why virtual training is often boring and ineffective.
    • Determine what online participant engagement looks like, feels like, and acts like.
    • Implement three proven strategies for creating engaging virtual classroom experiences.
    • Use a platform checklist to help you easily create activities using virtual classroom technology
  • Tim Slade,
    10 Lessons Learned in My First Year in E-Learning
    E-learning professionals are expected to take on a wide variety of very different roles. Sometimes you're the e-learning developer, graphics designer, narrator, or videographer. Other times you may act as the project manager, researcher, or even the department's tech guru. It's no surprise that this can be a daunting and sometimes scary prospect for those new to the industry, leaving them feeling insecure, overwhelmed, and unsure of where to begin. In this session, you'll learn 10 fundamental tips and strategies that can help any new e-learning professional survive their first year in the learning and development field. These practical tips will range from visual design to content development, project management, and more. You'll spend time learning about each tip in detail and then see specific examples of how they've been successfully applied in real life.

    By attending this session, you will be able to:
    • Learn 10 tips to help you become a more confident and successful e-learning professional.
    • Discover the importance of setting high expectations for your work.
    • Learn important things no one else will tell you when you start your first e-learning job.
    • Cultivate continued success and confidence beyond your first year in e-learning.
  • JD Dillon, Axonify
    Building a Smarter Learning Ecosystem
    People learn without training. What?! It’s true! Formal training is only a small part of an organization’s complex learning ecosystem. The majority is made up of informal learning channels that L&D often doesn’t support and may not even know about. In this session, you’ll explore the components of a modern learning ecosystem. You’ll discover how these components work together to empower employees and enable performance improvement. You’ll discuss challenges L&D may encounter when working to change a learning ecosystem. You’ll walk away with practical ideas that will help you start shifting your approach to learning so that you can meet the needs of today’s employees.

    By attending this session, you will:
    • Identify the elements that make up your learning ecosystem.
    • Activate managers to support employee performance improvement.
    • Strengthen formal training initiatives using informal learning strategies
    • Begin the shift toward an employee-centered learning ecosystem.
  • Tim Slade,
    Designing With Animation for E-Learning
    Animation is a powerful tool for creating engaging e-learning experiences. Sadly, many animations are used without purpose, just as a design embellishment. When that happens, the animation distracts the learner from the content rather than helping to elevate it. This session will explore how animation can be used with purpose to create meaningful and appealing e-learning experiences. Through multiple before-and-after examples, the session will show you how animation can explain complex ideas and create valuable learning content.

    By attending this session, you will:
    • Learn how animation affects the learning process.
    • Discover how to use animation with purpose to bring meaning to learning content.
    • Explore the various types of animation used within e-learning.
    • Explain complex ideas and processes through animation.
  • Ashley Chiasson, Independent Instructional Designer and Consultant
    Top 10 Tips: Articulate Storyline
    So you’re developing some pretty awesome e-learning in Articulate Storyline, but you’d like to streamline your development…this is where all of those software secrets can come in handy! If you’ve ever felt like you could use a clone, this session aims to make you twice as productive doing what you do. In this session, you will learn 10 top tips for working in Articulate Storyline, and how these tips can help you become more productive in your Articulate Storyline development.

    By attending this session, you will learn:
    • Methods for streamlining your development process
    • Strategies for making the tool work for you
    • How to speed up your development, without sacrificing quality
    • Articulate Storyline tricks of the trade