Program

New Orleans

Wednesday, October 10
Thursday, October 11
Friday, October 12

Wednesday, October 10

05:00 PM

Engaging E-Learning

TH101 – Location: Celestin A
Learning Technologies

09:45 AM – 10:45 AM

Description

Delivering engaging e-learning is about more than dressing up text bullets on a PowerPoint slide. How can you design online learning experiences that actually make a difference in sharing knowledge, building skills, and ultimately improving performance? In this session, you'll investigate the many types of e-learning, check out some key principles of good design, look at loads of examples, and talk about what to avoid in e-learning.

Applications

• Explain four principles for effective interactivity.
• Describe examples of good e-learning.
• Identify at least three things to avoid in e-learning.

Speakers

  • Cammy Bean

    VP of Learning Design – Kineo

    Cammy Bean is a solutions consultant with Kineo, a global organization provider of learning solutions. She has been designing e-learning programs for a wide variety of clients since the mid-1990s. The author of The Accidental Instructional Designer: Learning Design for the Digital Age, Cammy also writes the popular blog Learning Visions at http://cammybean.kineo.com.

Great by Choice: 3 Simple Secrets the World's Top Trainers Use to Create Raving Fans

GS01 – Location: Celestin D-E
General Session

08:30 AM – 09:30 AM

Description

Studies consistently show that getting and maintaining high levels of participant engagement is one of the top challenges trainers encounter. But there's good news: Overcoming this pervasive problem is quite easy if you know how. Compared with most trainers, the world's top trainers get 10 times greater levels of participant engagement by using three simple techniques. In this session, international keynote speaker and ATD Master Trainer Sardek Love will equip you with the tools that will make great facilitation nearly automatic.

Applications

• Apply three memory-anchoring techniques that guarantee your training sticks long after it is completed.
• Use a fast-action activity to transform boring training into an unforgettable, mind-blowing learning experience.
• Get instant, next-day success by implementing the secrets into your existing training courses.

Speakers

  • Sardek Love

    President and Founder – Infinity Consulting and Training Solutions, Inc.

    Sardek Love is the president and founder of Infinity Consulting and Training Solutions (ICTS), a global performance consulting and training organization. Sardek has worked in 32 countries inspiring, developing, and educating leaders and training professionals in Fortune 100 companies; high-tech organizations; local, state, and federal government agencies; nonprofits; and global brands on how to maximize employee engagement and performance in the workplace. Prior to establishing ICTS, Sardek was a program manager for Booz Allen Hamilton and a field underwriting manager for MetLife Insurance Company. His expertise in training, leadership, and performance consulting have made him a globally sought-after keynote speaker. He is a regular contributor to a variety of ATD publications, and is teaming up with Anne Bruce to co-author the updated version of her book, Speak for a Living, which will be published by ATD in 2018. When he is not traveling the world equipping leaders and trainers, Sardek can be found spending time with his family and cheering on his beloved Virginia Tech Hokies.

The Power to Persuade: The Magic of Story

GS02 – Location: Celestin D-E
General Session

08:30 AM – 09:30 AM

Description

Are you ready to be amazing? Is it time for you to up your game? Do you want to inspire others? Logic explains-but stories persuade. If you want to change hearts and minds, engage attention, and make your content come alive, this session is for you. You have the power to build trust, solidify relationships, and strengthen your organization's brand by using the power of strategic storytelling. Whether or not you realize it, you already have the stories. Learn how to share them in a way that leaves a lasting and positive impression. You can become the ultimate influencer, a powerful persuader, and a thought leader by harnessing the power of storytelling. Doug Stevenson's Story Theater Method reveals the science of the art of storytelling in business. Stories are not only the most effective communication tool at your disposal, they are also scientifically proven to be remembered with greater accuracy for a longer period than any other form of communication. They stimulate the imagination, activate the senses, and make an emotional connection. Facts fade; data gets dumped. But stories stick!

Applications

• Discover a simple process for identifying compelling stories.
• Harness the power of stories to persuade, engage, and inspire.
• Learn how to make yourself memorable and more valuable to your organization.

Speakers

  • Doug Stevenson

    CEO/Owner – Story Theater International

    Doug Stevenson is a gifted storyteller. But it’s his ability to help others be gifted storytellers that sets him apart. He is the author of the book Doug Stevenson’s Story Theater Method and has delivered storytelling programs for leadership, sales, marketing, and HR teams as well as train-the-trainer programs. His storytelling technology for business communication helps you choose, craft, and deliver stories that make a point, teach a lesson, or sell a product or service. This innovative training program includes acting skills, storytelling form and structure, and message-branding skills. Doug conducts workshops for emerging leaders, train-the-trainer programs, engineers who speak, and story-selling workshops. He also delivers customized webinars and e-learning programs. He is a highly sought-after speaking coach who works with executives, salespeople, entrepreneurs, and organizations to write, brand, and deliver customized speeches and training. He has presented keynotes and training programs in 16 countries and coaches leaders who need to be as powerful when they speak as they are in the boardroom.

    http://www.storytelling-in-business.com

Who You Gonna Be While You Do What You Do? 5 Simple and Powerful Ways to Sustain Humanity and Energy

GS03 – Location: Celestin D-E
General Session

02:45 PM – 04:00 PM

Description

In the headlong rush of daily living, it's easy to lose track of what matters most at work, at home, and in our communities. We get lost in our long lists of things to do and forget about the gifts of being. Using smart songs, hilarious wit, illuminating questions, and lessons from her years as an organizational consultant, Barbara will introduce five practical ideas for sustaining energy and commitment in doing our best work.

Applications

• Make powerful choices about leaving behind things that no longer serve you and learn ways to tame your "brain rats"-the persistent yapping of negative thoughts.
• Choose touchstones that help you remember why you do what you do.
• Reconnect with your personal and professional lineage.
• Explore the power of kindness to strengthen all aspects of your work.

Speakers

  • Barbara McAfee

    President – Full Voice Institute

    Barbara is a voice coach, singer-songwriter, keynoter, and author who merges lessons from 12 years in organization development with the transformative power of sound. Her book, Full Voice: The Art & Practice of Vocal Presence, is based on her 25 years as a voice coach, supporting people from many professions in learning how to access the full power and expression of their voice in service of their work and relationships. Barbara's musical keynotes blend practical content, sophisticated humor, and thought-provoking questions on topics including voice, leadership, and engagement. She was "the band" for Margaret Wheatley's Women's Leadership Revival Tour, which visited 15 North American cities. She also appears with author Peter Block. Barbara has produced seven CDs of mostly original music, and is founder of the Morning Star Singers, a volunteer hospice choir in the Twin Cities. Barbara lives across the street from the Mississippi River in Minneapolis, Minnesota.

Better Speaking, Better Training

TH102 – Location: Celestin B-C
Training Delivery

09:45 AM – 10:45 AM

Description

Public speaking is the number one fear of many adults. It is also the number one skill trainers need to master, because poor or unimpressive speaking can ruin a training course. The great expertise and knowledge that trainers have can be wasted if they lack communication skills. How confident are you about your verbal communication skills? Are you sure that your speaking skills are up to the challenge of engaging and educating your trainees? This session offers a practical framework for understanding effective oral communication. You will learn how to create a more effective presentation and how to perform that presentation well. With this blueprint for successful oral communication, you will be able to progress toward becoming the type of speaker you want to be. Trainers, managers, and anyone called upon to speak anywhere will get valuable ideas that can be used immediately.

Applications

• Understand the five keys to creating an effective presentation.
• Understand the six keys to delivering an effective presentation.
• Use the skills learned to be a great communicator.
• Feel confident that you can become a well-spoken person in every speaking situation.

Speakers

  • Erik Palmer

    Consultant – Erik Palmer Consulting

    Erik Palmer is an author, speaker, and consultant from Denver. His work history includes trading on the floor of a Chicago commodity exchange, managing an office for a prominent Chicago commodity brokerage firm, and teaching in one of Colorado's premier school districts. In his current career, he focuses on improving oral communication, whether one-to-one, in a small or large group, informally or formally, or in-person or digitally. Erik shares practical, understandable ideas that enable all adults to design effective presentations and deliver them with dynamic speaking skills. Erik's new book about speaking skills, Own Any Occasion, is now available from ATD Press. Previous books include Well-Spoken: Teaching Speaking to All Students, Digitally Speaking: How to Improve Student Presentations With Technology, Teaching the Core Skills of Listening & Speaking, Researching in a Digital World, and Good Thinking: Teaching Argument, Persuasion, and Reasoning. His educational background includes Oberlin College, the University of Denver Law School, and the University of Colorado.

    http://www.erikpalmer.net

The Listening Advantage for Today's Learning Professionals

TH203 – Location: Celestin B-C
Training Delivery

11:00 AM – 12:00 PM

Description

Although listening is at least 50 percent of the communication equation, we don't seem to know much about it. As learning professionals, we hope that our audience is listening and understanding the information we are sharing; we watch for engagement and body language that will confirm that our message is being recognized and comprehended. Research tells us that no two brains are alike, and, therefore, neither is the way in which we listen. This means that our audience is made up of individuals with unique listening habits, each listening "to" and "for" information from their own point of view. Understanding those listening habits and corresponding behaviors allows us to objectively design and develop our communication style and message, increasing our effectiveness as trainers.

Applications

• Define the four primary listening habits and identify your own listening profile.
• Build your listening intelligence.
• Discover how listening is directly related to thought-processing and learning.
• Understand what body language doesn't mean.

Speakers

  • Dana Dupuis

    CEO – BRIOenterprise

    Dana Dupuis is the CEO of Brio Enterprise, a communication consulting firm focused on listening. With more than 20 years of experience in leadership development, team collaboration, training and development, and executive coaching, Dana knows the importance of communication. Brio Enterprise developed a proprietary assessment called the ECHO Listening Profile (Effective Communication for Healthy Organizations). The assessment has been instrumental in evolving company cultures, teams, and individuals. Brio works closely with training professionals in helping them to understand that different people listen to and for different kinds of information. That knowledge provides trainers with tools to enhance communication and collaboration. Dana believes that professional training focused on listening can enhance learning and corporate success. She has worked with a variety of companies including Humana, Lockheed Martin, and the Coca-Cola Company.

  • Robin Anselmi

    Client Solutions Lead – Conversant's

    Robin Anselmi, Conversant's client solutions lead, has more than 20 years of experience in process improvement, business development, consulting, and coaching. Robin specializes in leading cross-boundary teams in building agility into their collaborative efforts. She develops and leads high-impact programs for senior leaders interested in building their capability to lead collaboration and change within their organizations. Robin is a certified ECHO Listening Profile practitioner and is also certified in Synchronous (virtual) Design and Facilitation. Some of her clients include Humana, Cisco, Aetna, Genworth, McDonald's, Key Technology, Presbyterian Healthcare Services, Quality Technology Services, United Launch Alliance, and The Nature Conservancy. Her background includes process engineering, procurement, brand management, analysis, and management positions. She has worked extensively in manufacturing environments as well as the healthcare, telecommunications, and financial services industries. Robin also has extensive coaching experience in helping individuals to identify their career goals and discover new paths to achieve those goals. Robin holds a BS in ceramic engineering from Rutgers University and an MBA from the University of North Carolina–Wilmington.

Agile Project Management for Instructional Designers

FR301 – Location: Celestin A
Instructional Design

01:30 PM – 02:30 PM

Description

On time. On budget. What they need (even if that changes). These are moving targets, yet you're expected to deliver all three. The software development industry is embracing Agile to address these issues, and there is much that the e-learning development world can learn from them. Agile provides a framework for adapting to change as it happens and working with the client to deliver the content most needed by learners. In this session, you'll learn about the Agile project management methods adapted specifically for instructional design and development projects-the Lot Like Agile Methods Approach (LLAMA)-and how to use them on the job. You'll learn about Agile tools and techniques for estimating, planning, and managing a design and development project.

Applications

• Build the business case for agile, LLAMA specifically, and iterative development with subject matter experts, project sponsors, and your own team.
• Kick off projects, and create a shared definition of scope and action-focused e-learning people actually want to take.
• Estimate and plan the project so you arrive on time, on budget.

Speakers

  • Megan Torrance

    CEO – Torrance Learning

    Megan Torrance is the chief energy officer of TorranceLearning, an e-learning design and development firm outside of Ann Arbor, Michigan. She has spent more than two decades knee-deep in projects involving change management, instructional design, consulting, and systems deployment. Megan thrives on design excellence and elegant project management. And coffee. She and the TorranceLearning team have developed the LLAMA project management approach, blending Agile with excellent instructional design techniques. TorranceLearning projects have won IELA and Brandon Hall awards, and the 2014 xAPI Hyperdrive contest at DevLearn.

Begin With the End in Mind: Effective Needs Assessment

TH202 – Location: Celestin A
Measurement & Evaluation

11:00 AM – 12:00 PM

Description

People have high expectations for training. They expect it to entertain, engage, inform, not waste time, and ensure compliance, but they forget that it's meant to help improve job performance so that learners can have a positive impact on organizational results! The secret to achieving organizational impact through training is to ensure that you are clear on what that impact looks like. You need to start with understanding what organizational results you are trying to influence, then determine the on-the-job performance required to make that impact, and the competencies required to enable that performance. As you do this, you are gaining the clarity required for the instructional design while laying the foundation for your training evaluation. In this session, you'll explore the components of a needs assessment so that you can immediately begin applying these steps to increase the effectiveness of your training programs.

Applications

• Describe four components of a needs assessment.
• Determine key questions to ask during a needs assessment.
• Enable program evaluation through your needs assessment.

Speakers

  • Sharon Wingron

    Your PEOPLE Development Partner! – Wings of Success LLC

    Sharon Wingron measures success by your PEOPLE: personal excellence, organizational performance, and leadership effectiveness. As president of Wings of Success LLC, Sharon has been helping clients achieve success by providing assessment-based solutions that develop their PEOPLE since 2002. She is a dynamic, authentic professional who delivers engaging presentations, skillful facilitation, insightful coaching, and relevant resources. Sharon has demonstrated leadership in the talent development profession as a CPLP Pilot Pioneer, and was the first member of the ATD board of directors to achieve the Certified Professional in Learning and Performance designation. She is a facilitator of the ATD Master Trainer Program, a leading Wiley Everything DiSC Authorized Partner, and a Certified DiSC Solutions Provider. Sharon's success is built on continuous learning and contributing through multiple roles in diverse industries while traveling the world.

    http://www.developpeople.com

Take Your Level 2s Up a Notch: Start Measuring Application, Not Just Recall

TH403 – Location: Celestin B-C
Measurement & Evaluation

02:45 PM – 03:45 PM

Description

Do you think you know how much participants truly learn from attending one of your learning programs? If not, you're not alone. According to a recent ATD research study, 83 percent of organizations evaluate at least some learning programs at Level 2 of the Kirkpatrick and Phillips evaluation models. Yet only 57 percent view the data they collect to be valuable. However, if constructed properly and worded correctly, Level 2 evaluations prove whether learning was accomplished and provide important insights into which program topics participants mastered and which ones they did not.

Applications

• Analyze the common mistakes made by many L&D professionals when creating multiple-choice test questions that compromise the validity of the question.
• Examine the difference between test questions that measure job application and those that measure mere recall.
• Discover 15 practical tips and techniques that eliminate these mistakes and result in the development of valid, scientifically sound Level 2 knowledge tests.

Speakers

  • Ken Phillips

    Founder/CEO – Phillips Associates

    Ken Phillips is founder and CEO of Phillips Associates, a consulting and publishing company with expertise in measurement and evaluation of learning and predictive learning analytics. He has more than 30 years’ experience designing learning instruments and assessments, and has authored more than a dozen published learning instruments. He regularly speaks to professional associations, university classes, and corporate learning and development groups. In addition, since 2008, he has spoken at the annual ATD International Conference & Exposition on topics related to the measurement and evaluation of learning. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and Training Today, and is a contributing author to five books in the learning and development field. Ken earned the Certified Professional in Learning and Performance credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, and 2015.

    http://www.phillipsassociates.com

A Solid Training Skills Foundation Today Ensures Your Relevance Tomorrow

TH301 – Location: Imperial 5
Training Delivery

01:30 PM – 02:30 PM

Description

ADDIE, SAM, SME, ISD, T&D, WLP, KSAs, TTT, AAR, SWOT, HPI, CPLP, SMART, HRD, IDP, LMS, PLN, RID, VR, WIIFM, MOOC. Microlearning, active learning, m-learning. E-learning. Informal or formal? Mentoring or coaching? Asynchronous or synchronous? Adult learning or social learning? Vertical or horizontal development? Facilitating or training? Evidence-based training or experiential learning? Andragogy, neuroscience, learner-centric, Level 4. Flipped or blended? If you are new to the training and development profession, the acronyms and jargon can have your head spinning! What do you really need to know now to master your training role? First things first: Learn the most important key to success as a trainer. What skills and knowledge will best serve you today and prepare you for your next role in the profession? You will leave this session with a glossary that categorizes and defines training jargon. You will also receive a next-steps blueprint to build your future in the profession.

Applications

• Articulate foundational skills and knowledge for every trainer and affirm the ultimate trainer's focus.
• Define a trainer's triple target.
• Explore the four elements you must master for every training delivery.
• Discuss your expanding training and development role.

Speakers

  • Elaine Biech

    President – ebb associates inc

    Elaine Biech is president of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm. She has been in the field for 30 years, helping organizations work through large-scale change. She has presented at numerous national and international conferences and has been featured in dozens of publications, including the Wall Street Journal, Harvard Management Update, and Fortune. She is the author and editor of more than 70 books, including the ASTD Handbook, Training and Development for Dummies, and 101 Ways to Make Learning Active Beyond the Classroom. Elaine is the recipient of numerous awards, including ATD’s Bliss Award, Torch Award, and Staff Partnership Award. She served on ATD’s board of directors. She is currently a member of the Center for Creative Leadership Board of Governors and is Berrett-Koehler's curator for Advances in Leadership and Management. She was the 1995 Wisconsin Women Entrepreneur’s Mentor Award recipient and, in 2012, the inaugural CPLP Fellow Honoree from ATD's Certification Institute.

Designing with Animation for eLearning

TH402 – Location: Celestin A
Learning Technologies

02:45 PM – 03:45 PM

Description

Animation is a powerful tool for creating engaging e-learning experiences. Sadly, many animations are used without purpose, just as a design embellishment. When that happens, the animation distracts the learner from the content rather than helping to elevate it. This session will explore how animation can be used with purpose to create meaningful and appealing e-learning experiences. Through multiple before-and-after examples, the session will show you how animation can explain complex ideas and create valuable learning content.

Applications

• Learn how animation affects the learning process.
• Discover how to use animation with purpose to bring meaning to learning content.
• Explore the various types of animation used within e-learning.
• Explain complex ideas and processes through animation.

Speakers

  • Tim Slade

    E-Learning Manager for Technical Products – GoDaddy

    Tim Slade is a speaker, author, and award-winning e-learning designer. Tim has spent the past several years working to help others elevate their e-learning and visual communications content. Tim has been recognized and awarded within the e-learning industry multiple times for his creative and innovative design aesthetics. Tim also speaks regularly at national e-learning conferences, is a recognized Articulate Super Hero, and is co-author of the popular E-Learning Uncovered book series.

Trends in Learning Today: Where Should I Focus?

TH303 – Location: Celestin B-C
Learning Technologies

01:30 PM – 02:30 PM

Description

This session will provide an in-depth look at what tools, design, and technologies we should be focused on in learning today and what's just around the corner. We'll dissect what technology will be enhancing learning and what we need to get excited about and start planning how to integrate into our solutions. What can we learn from the buzz and new tools appearing in the consumer and corporate environments, and how can we take advantage of them to help our users learn? This session will provide dozens of ideas and reboot your brain for fresh perspectives on how to enhance your learning today.

Applications

• Hear about the latest trends, tools, and techniques that you need to consider on your next project.
• Get inspired with amazing examples and resources you can use to excite your team.

Speakers

  • Nick Floro

    Learning Architect | CEO – Sealworks Interactive Studios

    Nick Floro is the president of Sealworks Interactive Studios. Nick has more than 20 years of experience developing e-learning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. Nick is passionate about how design and technology can enhance learning, and loves to share his knowledge and experience to teach, inspire, and motivate participants.

Building a Smarter Learning Ecosystem

TH501 – Location: Celestin A
Learning Technologies

04:00 PM – 05:00 PM

Description

People learn without training. What?! It's true! Formal training is only a small part of an organization's complex learning ecosystem. The majority is made up of informal learning channels that L&D often doesn't support and may not even know about. In this session, you'll explore the components of a modern learning ecosystem. You'll discover how these components work together to empower employees and enable performance improvement. You'll discuss challenges L&D may encounter when working to change a learning ecosystem. You'll walk away with practical ideas that will help you start shifting your approach to learning so that you can meet the needs of today's employees.

Applications

• Identify the elements that make up your learning ecosystem.
• Activate managers to support employee performance improvement.
• Strengthen formal training initiatives using informal learning strategies.
• Begin the shift toward an employee-centered learning ecosystem and enable employees to drive their own learning with on-demand resources.

Speakers

  • JD Dillon

    Chief Learning Architect – Axonify

    JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling and pure common sense to enable employees, improve organizational performance and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently Chief Learning Architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter via @JD_Dillon or online at learngeek.co

    http://www.jddillon.com

Develop Engaging Digital Content That Leads to Learning

TH502 – Location: Celestin B-C
Instructional Design

04:00 PM – 05:00 PM

Description

Today's learning professionals are content producers. They create videos, podcasts, and digital text that are viewed by learners on their phones, at their desktops, and even in classrooms projected on a screen. But how good is that content? Is it just content that's delivered, or is it an experience that truly leads to learning? This session explores six universal principles for creating digital learning content that engages learners and makes the content easy to understand, remember, and apply. You'll learn from practical examples you can apply to your own work, making the time and energy you put into developing digital learning content worth it.

Applications

• Plan and design video, audio, and digital text content so it is easy to understand.
• Apply editorial techniques that make digital learning content easier to remember.
• Determine how and when audio, video, and text for learning will and will not support your learning objectives.

Speakers

  • Jonathan Halls

    Principal – Jonathan Halls & Associates

    Jonathan Halls is an author, trainer, and coach. A former BBC learning executive, Jonathan now runs workshops in media, communication, leadership, and creativity. He has worked with some of the world's leading media organizations and today teaches digital content to nonmedia professionals, and leadership and change to the media profession. He teaches at George Washington University and facilitates ATD's Master Trainer Program and Rapid Video for Learning Professionals Certificate Program. Jonathan has been training, speaking, and coaching for 25 years in more than 20 countries. He describes his work as "at the intersection of media, communication, learning, leadership, and innovation." He has bachelor's and master's degrees in adult learning. Jonathan's publications include Rapid Video Development for Trainers, Video Script Writing, the Infoline "Memory and Cognition in Learning," and numerous articles for TD magazine and ATD blogs. He was also a contributing author to Speak More and the ASTD Handbook: The Definitive Reference for Training & Development, 2nd edition.

    http://www.jonathanhalls.net

Rockin' Your Assets

TH503 – Location: Imperial 5
Training Delivery

04:00 PM – 05:00 PM

Description

When it comes to training delivery, all of us have the potential to be a rock star! The secret lies in unleashing your potential and "rockin' your assets." Before you take the stage (or training room), you can learn valuable techniques from some school of rock legends. In this session, you will learn and practice three essential techniques to deliver outstanding training: developing star quality, writing the best lyrics, and building a fan club. Developing star quality as a trainer, just like a rock star, means turning in an authentic performance. Based on Amy Cuddy's TED Talk on the power of stance, and the research on "fake it 'til you make it," this session will provide techniques on how to take the stage with presence and to engage with your audience. We'll do a sound check to see where your performance glitches are and identify when lip synching is appropriate. Everyone wants their lyrics to be unforgettable, to be more than words-to be a call to action. This session will focus on the power of words used to deliver training. You will learn to create a set list of memorable songs for your attendees to hum long after class is over. Your reputation for delivering great content starts long before you step into the classroom and extends long after. You will discover proven techniques to connect with attendees before, during, and after class. This includes crafting an elevator speech that positions you and your material as indispensable and creates a buzz, resulting in standing-room-only, sold out events.

Applications

• Take the stage with presence and engage your audience.
• Understand the power of words used to deliver training, and determine which words limit your effectiveness and which influence positive behavior.
• Connect with your attendees before, during, and after class.

Speakers

  • Jacque Burandt

    President – Award-winning Results, LLC

    JJacque Burandt, MEd, President, Award-Winning Results, LLC in San Antonio, Texas, is passionate about transforming organizations through people development, creating top performers and leaders at all levels of the organization and enhancing organizational and individual visibility, prestige, and pride through achieving awards and recognition for her clients' great work. A proven expert in creating an award-winning culture, Jacque led the team at University Health System (UHS), San Antonio, Texas, to win seven ATD BEST Awards and ATD's first Innovation in Talent Development Award. UHS has won more BEST Awards than any other nonprofit organization in the world. A strong advocate for workforce development throughout her career, Jacque recently submitted UHS's winning application for CareerSTAT's 2017 Frontline Worker Champion Award. She served as chairperson of ATD's Public Policy Committee, wrote four case studies for ATD's Skills Gap Series, and co-chaired the Strategic Planning Committee for Workforce Solutions Alamo. Jacque and her team also won four Chief Learning Officer Learning Elite Awards, including Editor's Choice for Best Midsize Company in 2016 and five Chief Learning Officer Learning in Practice Awards. Jacque designs and delivers highly interactive workshops to build crucial skills. Audiences consistently find her motivating, energizing, and entertaining. Her dynamic presentations are custom tailored to each audience, giving attendees the insights, skills, and strategies to take their performance to the next level.

Memory, Motivation, and Mindsets: How Do You Make Learning Stick?

FR101 – Location: Celestin A
Measurement & Evaluation

09:45 AM – 10:45 AM

Description

Training is an investment an organization makes in its people. But the core of that investment is not about training. It's not even about learning or development. It's about stickiness! Making learning stick is the bottom line of what we do. When learning sticks, it translates into action that leads to more productive employees and a return on a strategic investment. This session will tap into cognitive science and evidence-based practices and show you how to apply them to virtual or traditional talent development to ensure that learning sticks and is transferred to the job. You'll personally experience what makes learning stick, and you'll leave with 99 ideas to improve learning stickiness!

Applications

• Apply six evidence-based insights to increase the likelihood that learning will stick.
• Plan your design and delivery based on three sticky secrets.
• Articulate who, what, when, and how to make learning stick.

Speakers

  • Elaine Biech

    President – ebb associates inc

    Elaine Biech is president of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm. She has been in the field for 30 years, helping organizations work through large-scale change. She has presented at numerous national and international conferences and has been featured in dozens of publications, including the Wall Street Journal, Harvard Management Update, and Fortune. She is the author and editor of more than 70 books, including the ASTD Handbook, Training and Development for Dummies, and 101 Ways to Make Learning Active Beyond the Classroom. Elaine is the recipient of numerous awards, including ATD’s Bliss Award, Torch Award, and Staff Partnership Award. She served on ATD’s board of directors. She is currently a member of the Center for Creative Leadership Board of Governors and is Berrett-Koehler's curator for Advances in Leadership and Management. She was the 1995 Wisconsin Women Entrepreneur’s Mentor Award recipient and, in 2012, the inaugural CPLP Fellow Honoree from ATD's Certification Institute.

Gamification For Learning: Where Do I Start?

FR103 – Location: Imperial 5
Instructional Design

09:45 AM – 10:45 AM

Description

Gamification, the use of game elements in a nongame context such as learning, has been in the top five L&D trends for several consecutive years. The promise of gamification is that your learner will be engaged and motivated to learn, which in return leads to better knowledge transfer, and ultimately better performance on the job. If you're just starting out with gamifying your content to deliver this promise in your organization, this session will save you a lot of frustration and potential failures. Come and learn from others' mistakes in this session!

Applications

• Choose between gamification, game-based learning, and gamified assessment and become familiar with the tools and resources you need to gamify learning.
• Know where to start gamifying your content (hint: nowhere near your PowerPoint deck).
• Create a plan for what to do with people who don't like to play and be sure your learning experience design motivates everyone.
• Know how to tell your boss when gamification is not a good idea.

Speakers

  • Zsolt Olah

    Learning Consultant – Kineo

    Zsolt Olah is an author, high-energy speaker, and strong believer of building impact, not courses. Zsolt has 20 years of experience in the learning and development space, mostly focusing on the synergy of technology and human-centered design, including game thinking. His passion to combine innovative learning technology with human-centered design goes back to his thesis project, where he built an artificial neural network (a system capable of machine learning). Zsolt is a frequent speaker at learning conferences on the topic of game thinking (gamification and game-based learning), and author of the book Engage the WORL&D! He's also a certified boredom resuscitator, often leaving participants of his sessions with a renewed energy of engagement and motivation to learn more.

Providing Results That Executives (and Others) Will Love

FR201 – Location: Celestin A
Measurement & Evaluation

11:00 AM – 12:00 PM

Description

Learning and development programs are evaluated for a purpose and the results are used to make improvements. All stakeholders involved in initiating, designing, developing, facilitating, implementing, and supporting programs must see the results of their efforts. This session shows how to measure up to five levels of evaluation, including impact and ROI. It also emphasizes what executives (the funders) want to see, and provides examples of where ROI is occurring and how it is developed.

Applications

• Explore the data sets possible from learning and development, by categories, including ROI.
• Identify the categories that are desired by top executives and other key stakeholders.
• Explain how these measures are derived and developed.
• Pursue a plan to measure results and communicate them to different audiences.

Speakers

  • Jack Phillips

    Chairman – ROI Institute

    measurement, and evaluation. He provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 100 books, he conducts workshops and presents at conferences all over the world. Jack has received several awards for his books and work. Jack's expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. He regularly consults with clients in manufacturing, service, and government organizations in more than 65 countries in North and South America, Europe, Africa, Australia, and Asia. Jack has undergraduate degrees in electrical engineering, physics, and mathematics; a master's degree in decision sciences from Georgia State University; and a doctorate in human resource management from the University of Alabama. He has served on the boards of several private businesses, including two NASDAQ companies, and several nonprofits and associations, including the Association for Talent Development and the National Management Association.

Virtual Classroom: From Drab to Fab!

TH201 – Location: Imperial 5
Learning Technologies

11:00 AM – 12:00 PM

Description

You've heard about live online training or virtual classroom, and maybe even participated in a few sessions of your own, but isn't it usually a boring experience that most participants dread? What really makes a virtual class engaging? What are the main ingredients to ensure successful learning occurs? The basics of engaging an online learning audience are often overlooked by new virtual trainers, simply because they don't yet know the secrets. The experience often leads to presenters lecturing, and participants tuning out. But there is hope! In this session, you will learn three proven strategies to immediately implement in your next virtual training session. It's time to turn your online training into something you cannot wait to deliver! In this session, you'll dissect specific activities to advance your virtual classroom. Discover powerful tips, tricks, and practices to lead engaging online learning sessions each day. You'll get a fresh perspective on using virtual classroom methods to engage your audience in ways you had not thought possible, regardless of which platform you use. You'll leave with ready-to-use strategies that can be immediately applied to your own virtual training.

Applications

• Identify why virtual training is often boring and ineffective.
• Determine what online participant engagement looks like, feels like, and acts like.
• Implement three proven strategies for creating engaging virtual classroom experiences.
• Use a platform checklist to help you easily create activities using virtual classroom technology.

Speakers

  • Kassy Laborie

    Principal Consultant – Kassy LaBorie Consulting, LLC

    Kassy LaBorie is a master virtual facilitator, with more than 20 years of live online training experience. She's the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars. She helps organizations and training professionals move to the virtual classroom. In her previous role at Dale Carnegie, she was the director of virtual training services, a consultancy that partners with organizations to help them develop successful online training strategies. Kassy also served as the product design architect responsible for developing the company's live online training product and experience. Prior to this, she was a master trainer for InSync Training, a Microsoft software trainer at ExecuTrain, and a senior trainer at WebEx, where she helped build and the deliver training at the WebEx University. She has been a frequent speaker at industry conferences and events for more than 10 years and served on the 2016 and 2017 Program Advisory Committee for ATD's International Conference & Exposition. You can find Kassy on Twitter (@Kassy_L) or through her website, www.kassyconsulting.com.

More Than Micro: Designing Learning That Fits

TH302 – Location: Celestin A
Instructional Design

01:30 PM – 02:30 PM

Description

Microlearning is an extremely popular topic right now within the learning and performance field. While practitioners and stakeholders alike say they want it, the industry has not yet really defined "microlearning." Without a consistent understanding of the concept and tactics, L&D risks turning microlearning into another short-lived trend that fails to help us better support people and organizations. This session will demystify microlearning by clearly defining it in three words: learning that fits. We'll explain why microlearning is actually an "informed reimagination" of familiar L&D tactics. We'll show you how to design learning solutions that "fit" within the modern workplace. We'll discuss the importance of technology in a microlearning strategy, especially for distributed organizations. We'll share real-world examples of how microlearning is driving bottom-line results. You will leave armed with the principles needed to start applying microlearning in your everyday work.

Applications

• Define the meaning and value of microlearning within modern workplace learning.
• Establish guiding principles for learning solutions that fit within today's organizations.
• Identify everyday learning behaviors that support effective microlearning.
• Create practical ideas for introducing microlearning tactics into existing L&D strategy.

Speakers

  • JD Dillon

    Chief Learning Architect – Axonify

    JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling and pure common sense to enable employees, improve organizational performance and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently Chief Learning Architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter via @JD_Dillon or online at learngeek.co

    http://www.jddillon.com

Leveraging the ATD Foundational Competencies to Improve Your Training Delivery

FR102 – Location: Celestin B-C
Training Delivery

09:45 AM – 10:45 AM

Description

In 2004, ATD published its first comprehensive competency model for the training and development profession. The original model had nine areas of expertise built on a foundation of interpersonal, business, management, and personal competencies. The model was tweaked in 2009, then an updated model was published in 2013; in addition to adding learning technologies as an area of expertise, the foundational competencies were expanded to business skills, global mindset, industry knowledge, interpersonal skills, personal skills, and technology literacy. According to ATD, "The Model redefines the skills and knowledge required for talent development professionals to be successful now and in the future. It captures changes driven by digital, mobile, and social technology; demographic shifts; globalization; and economic forces." While the areas of expertise represent the knowledge base and actions we employ to build a world that works better, the foundational competencies represent the "knowledge, skills, abilities, and behaviors that are required for job success in most professional occupations." In this session, we'll explore these foundational competencies in more depth, considering their importance to your success on the job and enabling you to determine areas of growth to strengthen your success position.

Applications

• Assess yourself relative to the ATD Competency Model foundational competencies.
• Develop a plan for improving your foundational competence.
• Apply the foundational competencies to improve your training effectiveness.

Speakers

  • Sharon Wingron

    Your PEOPLE Development Partner! – Wings of Success LLC

    Sharon Wingron measures success by your PEOPLE: personal excellence, organizational performance, and leadership effectiveness. As president of Wings of Success LLC, Sharon has been helping clients achieve success by providing assessment-based solutions that develop their PEOPLE since 2002. She is a dynamic, authentic professional who delivers engaging presentations, skillful facilitation, insightful coaching, and relevant resources. Sharon has demonstrated leadership in the talent development profession as a CPLP Pilot Pioneer, and was the first member of the ATD board of directors to achieve the Certified Professional in Learning and Performance designation. She is a facilitator of the ATD Master Trainer Program, a leading Wiley Everything DiSC Authorized Partner, and a Certified DiSC Solutions Provider. Sharon's success is built on continuous learning and contributing through multiple roles in diverse industries while traveling the world.

    http://www.developpeople.com

Capture Elusive Level 3 Data: The Secrets of Survey Design

FR302 – Location: Celestin B-C
Measurement & Evaluation

01:30 PM – 02:30 PM

Description

To establish real credibility and prove value, learning and development (L&D) professionals need to measure whether participants actually applied what they learned in a training program back on the job (Level 3 evaluation). Unfortunately, measuring on-the-job behavior change is not something many L&D professionals have much experience with. In fact, according to a recent ATD research study, only 60 percent of organizations evaluate some learning programs at Level 3. It's also not something many L&D professionals do well, often applying design principles formulated 60 or more years ago and long since outdated.

Applications

• Examine several Level 3 evaluation facts taken from a recent ATD research study that provide insights and benchmarking information regarding how organizations are using Level 3 evaluations.
• Discover 12 tips and best practices for overcoming these mistakes, and create Level 3 evaluations that capture valid, scientifically sound data.
• Analyze the common mistakes made by many L&D professionals when creating Level 3 participant surveys.

Speakers

  • Ken Phillips

    Founder/CEO – Phillips Associates

    Ken Phillips is founder and CEO of Phillips Associates, a consulting and publishing company with expertise in measurement and evaluation of learning and predictive learning analytics. He has more than 30 years’ experience designing learning instruments and assessments, and has authored more than a dozen published learning instruments. He regularly speaks to professional associations, university classes, and corporate learning and development groups. In addition, since 2008, he has spoken at the annual ATD International Conference & Exposition on topics related to the measurement and evaluation of learning. Prior to pursuing a PhD in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations. In addition, he has written articles that have appeared in TD magazine and Training Today, and is a contributing author to five books in the learning and development field. Ken earned the Certified Professional in Learning and Performance credential from ATD in 2006 as a pilot pioneer and was recertified in 2009, 2012, and 2015.

    http://www.phillipsassociates.com

Ten Lessons Learned in My First Year in eLearning

FR202 – Location: Celestin B-C
Learning Technologies

11:00 AM – 12:00 PM

Description

E-learning professionals are expected to take on a wide variety of very different roles. Sometimes you're the e-learning developer, graphics designer, narrator, or videographer. Other times you may act as the project manager, researcher, or even the department's tech guru. It's no surprise that this can be a daunting and sometimes scary prospect for those new to the industry, leaving them feeling insecure, overwhelmed, and unsure of where to begin. In this session, you'll learn 10 fundamental tips and strategies that can help any new e-learning professional survive their first year in the learning and development field. These practical tips will range from visual design to content development, project management, and more. You'll spend time learning about each tip in detail and then see specific examples of how they've been successfully applied in real life.

Applications

• Learn 10 tips to help you become a more confident and successful e-learning professional.
• Discover the importance of setting high expectations for your work.
• Learn important things no one else will tell you when you start your first e-learning job.
• Cultivate continued success and confidence beyond your first year in e-learning.

Speakers

  • Tim Slade

    E-Learning Manager for Technical Products – GoDaddy

    Tim Slade is a speaker, author, and award-winning e-learning designer. Tim has spent the past several years working to help others elevate their e-learning and visual communications content. Tim has been recognized and awarded within the e-learning industry multiple times for his creative and innovative design aesthetics. Tim also speaks regularly at national e-learning conferences, is a recognized Articulate Super Hero, and is co-author of the popular E-Learning Uncovered book series.

Using Storytelling Strategies to Write Compelling Scenarios

TH103 – Location: Imperial 5
Instructional Design

09:45 AM – 10:45 AM

Description

Scenarios are an effective way to create authentic learning experiences, and the most memorable scenarios are the ones brought to life by compelling storytelling. But the ability to transform seemingly mundane tasks into powerful stories is something even the most prolific and celebrated writers struggle with. In this session, we'll explore a few strategic storytelling techniques and discuss how we can use them to create scenarios that teach, engage, and move our learners. We'll practice applying these techniques to a section of a course, and you'll receive tips along the way that you can use to bring your own scenarios to life.

Applications

• Distinguish effective scenarios from ineffective scenarios.
• Explain the role of scenarios in creating authentic learning experiences.
• Apply five strategic techniques of storytelling to an existing training scenario.
• Describe how common writing techniques used in scenario writing can affect the learning experience.

Speakers

  • Hadiya Nuriddin

    Owner and Principle Learning Solutions Consultant – Focus Learning Solutions

    Hadiya Nuriddin is an instructional designer and developer with more than 17 years' experience in training and development. She worked in all levels of corporate learning before choosing to become a freelance learning solutions consultant. During her time as a consultant, she's worked with a wide array of companies on a variety of topics, ranging from preventing international identity theft to beer brewing and bottling. In addition to consulting and managing her own business, she helps other professionals who are interested in working as independent training consultants make connections and find resources. Hadiya holds an MEd in curriculum studies and an MA in writing and publishing. She is also a CPLP and a PHR.

Effective SMEs: How to Help Subject Matter Experts Facilitate Learning

FR203 – Location: Imperial 5
Instructional Design

11:00 AM – 12:00 PM

Description

Bringing subject matter experts (SMEs) into the training process can be one of the best things learning leaders can do. SMEs bring depth of experience, enterprise-wide perspective, and credibility to the learning process. But asking SMEs to perform this dual role also brings risk. While they want to do well in the classroom, it is an environment outside their expertise. In this session, you'll explore the unique needs of SMEs and examine ways to design learning to help them be successful. You'll be introduced to new language for communicating with SMEs and explore nonthreatening coaching techniques to help them deliver the content effectively.

Applications

• Position training with SMEs as a conversation that is to be facilitated rather than a speech to be perfected, and design learning with SMEs in mind to allow for that conversation to take place.
• Use a framing strategy to help SMEs plan for and manage the learning conversation.
• Coach SMEs to facilitate the learning conversation.

Speakers

  • Greg Owen-Boger

    Vice President – Turpin Communication

    Greg Owen-Boger is the vice president of Turpin Communication, a business communication training company in Chicago. Since 1995 he has coached countless employees and leaders to be more effective presenters, facilitators, and trainers. Prior to joining Turpin, he made his living as an actor. Greg was the 2015 President of ATD Chicagoland Chapter. He is a frequent blogger, popular speaker, and co-author of The Orderly Conversation: Business Presentations Redefined. He is among many thought leaders who contributed to the book Master Presenter: Lessons From the World's Top Experts on Becoming a More Influential Speaker. His most recent book, Effective SMEs: A Trainer's Guide to Helping Subject Matter Experts Facilitate Learning, was co-authored by Turpin's founder and published by ATD Press in 2017.

Caffeinated Learning: Simple Strategies for Keeping Your Audience Awake, Engaged, and Learning

TH401 – Location: Imperial 5
Training Delivery

02:45 PM – 03:45 PM

Description

Do you ever look at your audience and wonder whether they are really listening? Have you ever noticed a participant drowsing off? Research shows that participants have to be engaged to absorb and retain what you are sharing. When content is presented in "caffeinated" ways, listeners become participants, participants become learners, and learners return to work excited and able to implement your ideas. In this session, discover simple strategies any presenter, new or seasoned, can utilize to add a jolt of caffeine to the learning experience.

Applications

• Discover how to analyze and choose among several strategies to enhance your teaching methods.
• Evaluate your current teaching methods and find places to boost learner engagement and retention.
• Learn how to use engagement strategies to increase learners' retention of key skills.

Speakers

  • Anne Beninghof

    – Caffeinated Learning

    Anne Beninghof, an internationally recognized consultant, trainer, and author, has more than 30 years of experience in professional development and education. Her mission is to improve the quality of instruction for learners of all ages and in every field. Known for her dynamic, interactive training, Anne has worked in all 50 states and several countries. Her personalized coaching is practical and successful, with an emphasis on effective communication and confidence building. She has authored nine books and several videos, and is a regular contributor to blogs and webinars. Her most recent book, Caffeinated Learning: How to Design and Conduct Rich, Robust Professional Training, has been met with rave reviews.

Mind-Blowing PowerPoint. No, Really!

FR303 – Location: Imperial 5
Learning Technologies

01:30 PM – 02:30 PM

Description

Why are most presentations so bad? Truly terrible? Few people enjoy creating, delivering, or watching PowerPoint presentations, -so let's change that. This session will help you build techniques to create mind-blowing presentations. Want to know how to create visual slides? Manipulate images? Master animations? Make it interactive? Produce presentations that will astound your audience? Attend this session and discover ways to capture your audience's attention and help them learn.

Applications

• Create visual slides using the full range of PowerPoint's tools to generate your own graphics and tell compelling stories.
• Create interactive visual content to engage your audience, whether in person or online.
• Develop navigable presentations so you can respond to your audience.

Speakers

  • Richard Goring

    Director – BrightCarbon

    Richard Goring is a director at BrightCarbon, the specialist presentation and e-learning agency. He has helped to write and create thousands of presentations, and coached hundreds of teams to present more effectively using visuals, diagrams, and animated sequences that explain and reinforce key points,

Welcome Reception

– Location: Celestin Foyer

05:00 PM – 06:30 PM

Description

Enjoy hors d'oeuvres and cocktails while networking with speakers and fellow attendees.

Sponsors