Anaheim Program

Anaheim

Thursday, March 14
Friday, March 15

Friday, March 15

09:45 AM
01:30 PM
02:45 PM

Engaging E-Learning

TH403 – Location: Palm East
Learning Technologies

02:45 PM – 03:45 PM

Description

Delivering engaging e-learning involves more than dressing up bullets on a PowerPoint slide or using every feature of the latest e-learning tool. How can we design online learning experiences that make a difference in sharing knowledge, building skills, and ultimately improving performance? In this session, we'll investigate the different types of e-learning, check out some key principles of good design, look at tons of examples, and talk about what to avoid in e-learning courses.

Applications

• Explain key principles for effective engagement.
• Redefine the idea of interactivity in e-learning.
• Describe examples of good e-learning.
• Identify at least three things to avoid in e-learning.

Speakers

  • Tanveer Makhani

    Senior Solutions Consultant – Kineo

    Tanveer Makhani is a senior solutions consultant with Kineo. He specializes in the strategy and design of learning, professional development, and learning management. As a director, policy adviser, professor, and consultant, Tanveer has helped numerous clients develop successful learning environments and processes. He has directed learning management system implementations for small and large corporations, government entities, and academic institutions, and routinely advises on how to effectively serve today’s learner. Tanveer has been in the online learning space for 15 years, and speaks regularly at various conferences, seminars, and leader events.

    http://www.kineo.com

Introduction to Cafeteria Learning

TH102 – Location: Plaza ABC
Instructional Design

09:45 AM – 10:45 AM

Description

Cafeteria Learning is an instructional design technique that results in an informal classroom where learners build a customized learning experience. This session will provide an overview of cafeteria learning and its components and characteristics. You'll have the opportunity to sample some tried-and-true cafeteria learning activities and take a peek at the cafeteria learning design document.

Applications

• Explain the concept and benefits of cafeteria learning.
• Achieve a single learning objective through a variety of experiences.
• Select a topic that could be delivered through cafeteria learning.

Speakers

  • Jillian Douglas

    Co-Founder, Chief Learning Officer – Idea Learning

    Jillian Douglas is co-founder and chief learning officer at Idea Learning, an innovative learning and strategy organization where she and her team create experience based, open-path, and purpose-driven learning. Jillian is co-author of Let Them Choose: Cafeteria Learning Style for Adults, published by ATD Press. With more than 25 years of experience in adult education, Jillian has a passion for conceptualizing and delivering operational, managerial, and leadership-focused employee development programs. She also facilitates classroom learning and conducts speaking engagements on a wide variety of topics related to adult learning and development.

First Things First: The Foundational Principles of Training Evaluation

TH103 – Location: Palm East
Measurement & Evaluation

09:45 AM – 10:45 AM

Description

During the 60 years the Kirkpatrick Model has existed, practitioners around the world have done their best to faithfully implement it. Others have attempted to complicate it by adding more levels, changing the levels, and otherwise re-articulating its elegant simplicity. Despite these efforts, what often occurs is little more than smile sheets, pre-tests and post-tests, and hoping for the best. It does not need to be that way. In this session, you will learn the Kirkpatrick Foundational Principles and the original four levels of training evaluation. You will obtain practical techniques to connect training and evaluation to improved on-the-job performance and subsequent business results. You will also leave with a sample evaluation form, as well as tips to better see how well your participants are reacting to your training and learning what they need to do back on the job.

Applications

• Increase on-the-job application.
• Maximize results from training programs.
• Learn simple methods for evaluating training programs.

Speakers

  • Gerald Jones

    Lead Associate – Booze Allen Hamilton

    Gerald Jones is a Kirkpatrick Certified Facilitator with more than five years of training development and facilitation experience. Gerald is an associate with Booz Allen Hamilton and is primarily responsible for designing, developing, and evaluating military training programs. He has more than 16 years of military experience across two service branches (eight years in the U.S. Marine Corps Infantry and eight years in U.S. Air Force Geospatial Analysis), and he continues to manage training development and instruction teams in the California Air National Guard. Gerald has developed and delivered training for the U.S. Air Force Intelligence Community on subjects ranging from critical thinking to multicultural understanding and integration. Gerald has successfully implemented the Kirkpatrick training evaluation methodology for three different air force units by forging partnerships between operations, training, and evaluation components to successfully infuse key drivers for mission accomplishment into the planning, design, and execution of training programs. Gerald earned a bachelor of science in business administration from Nebraska Wesleyan University and is studying for the CPLP certification. He plans to leverage his dual backgrounds in business administration and learning and performance to further promote trainers' roles as strategic business partners within corporate, not-for-profit, and government organizations. Gerald is Kirkpatrick certified at the bronze, silver, and gold levels.

Challenge-Engage-Ignite: Leverage Blended Learning Solutions to Activate Talent and Drive Success

TH201 – Location: Palm West
Training Delivery

11:00 AM – 12:00 PM

Description

Talent activation is a vital part of an organization's strategic success. In this session, you will explore the concept of talent activation and how it differs from traditional training through blended program delivery. This session will showcase blended talent activation programs that engage employees at various stages in their life cycle, drawing upon eclectic resources and modalities of delivery. The session will examine how instructor and course-developer expertise can be leveraged to partner with organizational leaders to execute these programs.

Applications

• Define talent activation and how it integrates into talent acquisition, talent development, and skills gap training.
• Examine strategies to implement your own talent activation program.
• Understand competing priorities in blended learning and select the best delivery method for various stages of the employee life cycle.
• Discover new ways to bring learning experiences to employees at every stage.

Speakers

  • Elizabeth Thurman

    Manager, Product Development – DeVryWORKS

    Elizabeth Thurman believes in the transformative power of education and has a passion for strategically implementing programs that drive results and improve the reality of both the learner and the organization. With more than 10 years of experience in corporate training, continuing education, and professional coaching across the private and public sectors, she specializes in developing programs and services for employers and organizations that seek to truly elevate their workforce and activate talent. Elizabeth holds a bachelor's degree in political science, with an emphasis in international affairs, and a bachelor's degree in psychology from Dominican University of California. Additionally, she is obtaining her master of business administration from the Whitman School of Management at Syracuse University. She is a Certified University Career Coach and Certified Professional Resume Writer (CPRW). Calling the Pacific Northwest home, she lives near Seattle.

  • John Aquilino

    Manager of Skills Gap Training & Services – DeVryWORKS

    John Aquilino is the manager of Skills Gap Training and Services at DeVryWORKS. John has 20 years of experience in leadership, partnership management, consultative sales, and constructing full-scale educational solutions aimed at improving an organization's human capital through personal and professional development. John is a graduate of University of South Florida with a bachelor of arts in mass communications, and holds a master of business administration degree. Throughout John's career, he has collaborated with workforce development teams both domestically and internationally to develop solutions that span traditional, web-based, and integrated learning formats.

7 Easy-Peasy Rules for Making Slides That Make Sense

TH202 – Location: Plaza ABC
Instructional Design

11:00 AM – 12:00 PM

Description

When was the last time you looked at a presentation slide and asked (or at least thought), "What on earth are you trying to say?!" Presentations are now our visual voice. Yet, daily, we see slides that are so crowded with words, images, and data that we have no clue what they are communicating. Whether you're presenting to the executive team or newly hired employees, your slides need to clearly, visually communicate to help your audience see your point. How can you create slides that communicate your message without confusing your audience? This session combines brain science with easy-to-use rules for making presentation slides that speak highly of you and your presentation's key points. In small and large group activities, you'll discuss, demonstrate, and apply each rule to sample slides offered by the audience.

Applications

• Evaluate a presentation to select the key idea for the presentation and each slide.
• Apply the rules for creating presentation slides that clearly communicate using words, images, and data.
• Identify a presentation to which you can apply one or more of the rules in the next 30 days.

Speakers

  • Wendy Gates Corbett

    President – Refresher Training, LLC

    Wendy has designed and delivered more than 1,200 presentations in her 20 years in the field. She's on a mission to rid the world of bad presentations and bad presenters (by helping them get better). She designs vivid, high-impact materials that engage, inform, and influence audiences. She serves professional speakers and trainers by refreshing their materials using crisp, vibrant approaches that amplify their messages, and providing delivery coaching, so they present with confidence. Wendy earned a CPLP in 2009. She's delivered several ATD webcasts and conference sessions on visualizing slides. Her article, "See Your Point," was featured in the May 2015 TD magazine. She's the co-author of two ATD Infolines and the author of one TD at Work. She's a co-author of SCORE! Super Closers, Openers, Reviews & Energizers for Virtual Instructor-Led Training, published by the Bob Pike Group, and is a contributing author for 101 Ways to Make Learning Active Beyond the Classroom and 101 More Ways to Make Training Active, published by Wiley. She served her local ATD chapter board for nine years and is a former Chair of ATD's National Advisors for Chapters team and the ATD Board of Directors.

    http://www.refresher-training.com

10 Lessons Learned in My First Year in E-Learning

TH203 – Location: Palm East
Learning Technologies

11:00 AM – 12:00 PM

Description

E-learning professionals are expected to take on a wide variety of very different roles. Sometimes you're the e-learning developer, graphics designer, narrator, or videographer. Other times you may act as the project manager, researcher, or even the department's tech guru. It's no surprise that this can be a daunting and sometimes scary prospect for those new to the industry, leaving them feeling insecure, overwhelmed, and unsure of where to begin. In this session, you'll learn 10 fundamental tips and strategies that can help any new e-learning professional survive their first year in the learning and development field. These practical tips will range from visual design to content development, project management, and more. You'll spend time learning about each tip in detail and then see specific examples of how they've been successfully applied in real life.

Applications

• Learn 10 tips to help you become a more confident and successful e-learning professional.
• Discover the importance of setting high expectations for your work.
• Learn important things no one else will tell you when you start your first e-learning job.
• Cultivate continued success and confidence beyond your first year in e-learning.

Speakers

  • Tim Slade

    E-Learning Manager for Technical Products – GoDaddy

    Tim Slade is a speaker, author, and award-winning e-learning designer. Tim has spent the past several years working to help others elevate their e-learning and visual communications content. Tim has been recognized and awarded within the e-learning industry multiple times for his creative and innovative design aesthetics. Tim also speaks regularly at national e-learning conferences, is a recognized Articulate Super Hero, and is co-author of the popular E-Learning Uncovered book series.

Captivate and Accelerate: Ensuring Results in the Virtual Classroom

TH301 – Location: Palm West
Learning Technologies

01:30 PM – 02:30 PM

Description

Imagine a virtual classroom experience so compelling, participants clamor to attend. How can you leverage the strengths you bring to the face-to-face classroom as you transition to high-energy, engaging virtual learning? The default mode of web conference training delivery is often a recipe for boredom and an invitation to multitask. This session explores the design and delivery skills used by the best virtual facilitators to increase participation and reduce multitasking. Move from a talking-head presentation style to a magnetic, confident virtual one. Capitalize on seven engagement tools to build interaction and collaboration. Integrate chat, polling, emoticons and status icons, web cameras, annotation tools, breakout rooms, and short videos to captivate your participants' interest and motivate their participation. Avoid the pitfalls of dry-as-toast presentations that reduce participation, interaction, and learning. Accelerate the application of new knowledge and skills back on the job. This session has been designed for virtual facilitators who have basic experience in the virtual classroom.

Applications

• Integrate seven engagement tools to create a compelling virtual learning experience.
• Adopt practical facilitation strategies to maintain attention and increase application.
• Increase your competence and confidence as a skilled virtual facilitator.

Speakers

  • Cynthia Clay

    President/CEO – NetSpeed Learning Solutions

    Cynthia Clay is the president and CEO of NetSpeed Learning Solutions; the author of Great Webinars: How to Create Interactive Learning That Is Captivating, Informative and Fun; and the co-author of Peer Power: Transforming Workplace Relationships. She is a passionate advocate of delivering high-energy, interactive, engaging web workshops for the virtual classroom based on the neuroscience of learning. NetSpeed Learning Solutions's clients include Novartis, Providence Health & Services, Genentech/Roche, Halliburton, Navy Federal Credit Union, and the U.S. Government Accountability Office.

    http://www.netspeedlearning.com

Using Training Basics to Deliver Learning in the Workplace of the Future

TH303 – Location: Plaza ABC
Training Delivery

01:30 PM – 02:30 PM

Description

There's a transformation underway in talent development. Employee development is spread out over time, delivered in smaller, just-in-time, bite-sized chunks. Your learners are hungry for more training, but don't have time. And they want it personalized. Training delivery may be interspersed with practice exercises and on-the-job application produced by a handheld device your learner owns. A shift to technology-supported learning journeys is reshaping the future of TD. You should not ignore or forget all the research about cognitive science, adult learning theory, brain-based learning, neuroscience, ADDIE, evaluation, and delivery skills; all that you know becomes the foundation to enhance how the workforce is starting to learn now and will learn in the future. Where do you fit into the future? How does your role to upskill the workforce change? What stays? What goes? Are the tools we currently use to make learning stick obsolete? This session will lay out the three key accountabilities that form your role as a trusted advisor. Discover how you can navigate this transformation but stay true to deliver learning that drives lasting behavior change and ensures improved performance. Remember the ultimate goal is to align TD to your organization's requirements.

Applications

• Demonstrate how training basics are a required foundation for learning in the future.
• Relate your current work to the requirements of the workplace of the future.
• Assess your knowledge, skills, and attitude (true KSAs) in the three key accountabilities that form your new role.
• List steps you can take to prepare yourself for the future of training.

Speakers

  • Elaine Biech

    Author, Consultant, Trainer – ebb associates inc

    Elaine Biech is a dedicated lifelong learner who believes that excellence isn't optional. She has been in the field for more than 35 years helping global organizations and individuals reach their potential. She has published 85 books, including The New Business of Consulting, Training and Development for Dummies, and the Washington Post #1 bestseller, The Art and Science of Training. She is the recipient of numerous ATD and ASTD awards, including the inaugural CPLP Fellow Honoree. Elaine is a consummate training professional who has been instrumental in leading the talent development profession during most of her career.

How to Collect Facts, Evidence, and Data for Training's Impact

TH302 – Location: Palm East
Measurement & Evaluation

01:30 PM – 02:30 PM

Description

How do you answer the question, "Did training work?" with fact-based evidence? What proof do you have that training and development is impacting behavior, performance, and goals? What facts, evidence, and data do you have that shows your training and learning solutions are changing anything? In this session, we'll put on our L&D detective hats and investigate using measurement, data, and analytics to solve the mystery of whether training worked.

Applications

• Examine the facts you need to collect before training starts.
• Identify measures that estimate performance impact.
• Explain data that shows impact for training and learning.
• Discuss how to collect data that measures training and learning's impact on behavior, performance, and goals.

Speakers

  • Kevin M. Yates

    Advisor/Consultant – L&D Measurement Services

    Kevin M. Yates is a learning and development detective-just like Sherlock Holmes, he solves mysteries. The mystery he solves is, "Did training work?" He uses facts, evidence, and data to show training and learning's impact on behavior, performance, and goals. His work is global and multi-industry. He's served in a variety of roles across training, learning, and talent development, which guides and informs his perspective and actions.

Using Storytelling Strategies to Write Compelling Scenarios

TH401 – Location: Plaza ABC
Instructional Design

02:45 PM – 03:45 PM

Description

Scenarios are an effective way to create authentic learning experiences, and the most memorable scenarios are the ones brought to life by compelling storytelling. But the ability to transform seemingly mundane tasks into powerful stories is something even the most prolific and celebrated writers struggle with. In this session, we'll explore a few strategic storytelling techniques and discuss how we can use them to create scenarios that teach, engage, and move our learners. We'll practice applying these techniques to a section of a course, and you'll receive tips along the way that you can use to bring your own scenarios to life.

Applications

• Distinguish effective scenarios from ineffective scenarios.
• Explain the role of scenarios in creating authentic learning experiences.
• Apply five strategic techniques of storytelling to an existing training scenario.
• Describe how common writing techniques used in scenario writing can affect the learning experience.

Speakers

  • Hadiya Nuriddin

    Owner and Principle Learning Solutions Consultant – Focus Learning Solutions

    Hadiya Nuriddin is an instructional designer and developer with more than 17 years' experience in training and development. She worked in all levels of corporate learning before choosing to become a freelance learning solutions consultant. During her time as a consultant, she's worked with a wide array of companies on a variety of topics, ranging from preventing international identity theft to beer brewing and bottling. In addition to consulting and managing her own business, she helps other professionals who are interested in working as independent training consultants make connections and find resources. Hadiya holds an MEd in curriculum studies and an MA in writing and publishing. She is also a CPLP and a PHR.

3 Strategies to Measure the Success of Virtual Training

TH402 – Location: Palm West
Measurement & Evaluation

02:45 PM – 03:45 PM

Description

What does your organization look for in a "successful" virtual training program? Are you just checking to see if participants liked the program? Do you consider it a success when the technology worked as planned? Or do you look at things like knowledge transfer and on-the-job behavior change? In this session, you'll learn three specific strategies to evaluate results in your virtual training programs. You'll also learn four things to do before a program starts to capture success metrics, two things to do during the program, and three follow-up actions to take. You'll see real-world evaluation examples from organizations that have measured success, so you can apply their lessons learned. You will also get tips for using virtual classroom tools to capture learning metrics. You will walk away with tools and templates you can immediately use in your next online program.

Applications

• Articulate your organization's definition of "success" for your virtual training programs.
• Create an evaluation strategy for your virtual classes.
• Use virtual classroom tools to capture learning metrics.

Speakers

  • Cindy Huggett

    Consultant – Cindy Huggett Consulting

    Cindy Huggett is an independent consultant, speaker, instructional designer, classroom facilitator, and author who specializes in technology, leadership, and learning. She's the author of three books on virtual training: Virtual Training Tools & Templates: An Action Guide to Live Online Learning; The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning; and Virtual Training Basics. She helps organizations and training professionals move to the virtual classroom. Cindy is also a past member of the ATD National board of directors and was one of the first to earn the Certified Professional in Learning and Performance designation. You can find Cindy sharing tips on Twitter @cindyhugg or on her website, www.cindyhuggett.com.

Convert Classroom Training to Virtual Training in 3 Simple Steps

FR101 – Location: Palm West
Learning Technologies

09:45 AM – 10:45 AM

Description

Organizations are increasingly moving from instructor-led classroom training to the synchronous virtual classroom. However, one minute of classroom time does not equal one minute of virtual classroom time. And some face-to-face activities simply don't translate or even make sense online. How do you know what to translate versus what to build from scratch, or what activity options are available that will help meet the desired learning outcomes? This session will explore the three simple steps you should follow when converting your traditional, in-person training classes into live, online ones. In addition, you will learn how to avoid the three most common conversion mistakes. Whether you are a trainer, a designer, or someone overseeing training, you will leave this session with practical tips for migrating your classes to virtual solutions.

Applications

• Translate classroom lessons into virtual activities.
• Avoid the three most common conversion mistakes.
• Determine the best virtual activity format for each learning objective.
• Design virtual sessions for frequent participant engagement.

Speakers

  • Cindy Huggett

    Consultant – Cindy Huggett Consulting

    Cindy Huggett is an independent consultant, speaker, instructional designer, classroom facilitator, and author who specializes in technology, leadership, and learning. She's the author of three books on virtual training: Virtual Training Tools & Templates: An Action Guide to Live Online Learning; The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning; and Virtual Training Basics. She helps organizations and training professionals move to the virtual classroom. Cindy is also a past member of the ATD National board of directors and was one of the first to earn the Certified Professional in Learning and Performance designation. You can find Cindy sharing tips on Twitter @cindyhugg or on her website, www.cindyhuggett.com.

The Bottom Line on ROI

FR102 – Location: Plaza ABC
Measurement & Evaluation

09:45 AM – 10:45 AM

Description

Regardless of the organization, leaders are asking to see bottom-line results of the investments they make in people. While there are many measures that describe program results, ROI is the bottom-line metric that demonstrates how the benefits of any type of program compares to the costs. During this session, you will learn what ROI is, how to calculate it, and when and why you should use it. Bring a calculator-you will apply what you learn during class!

Applications

• Calculate an ROI given a program's benefits and costs.
• Convert improvement in business measures to monetary benefits.
• Tabulate a program's full-load costs.

Speakers

  • Patti Phillips, Ph.D., CPLP

    President and CEO – ROI Institute

    Patti Phillips is president and CEO of the ROI Institute. A renowned leader in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. Patti was recently invited to serve on the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). In addition, she serves as Principal Research Fellow for the Conference Board, board member of the Center for Talent Reporting, and ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and the University of Southern Mississippi's PhD in human capital development program. Her work has been featured on CNBC, EuroNews, and more than a dozen business journals. Patti's academic accomplishments include a PhD in international development and a master's degree in public and private management. She is certified in ROI evaluation and has been awarded the designations of Certified Professional in Learning and Performance and Certified Performance Technologist. She, along with her husband, Jack Phillips, contributes to a variety of journals and has authored several books on measurement, evaluation, analytics, and ROI.

More Than Micro: Designing Learning That Fits

FR103 – Location: Palm East
Instructional Design

09:45 AM – 10:45 AM

Description

Microlearning is an extremely popular topic right now within the learning and performance field. While practitioners and stakeholders alike say they want it, the industry has not yet really defined 'microlearning.' Without a consistent understanding of the concept and tactics, L&D risks turning microlearning into another short-lived trend that fails to help us better support people and organizations. This session will demystify microlearning by clearly defining it in three words: learning that fits. We'll explain why microlearning is actually an 'informed reimagination' of familiar L&D tactics. We'll show you how to design learning solutions that 'fit' within the modern workplace. We'll discuss the importance of technology in a microlearning strategy, especially for distributed organizations. We'll share real-world examples of how microlearning is driving bottom-line results. You will leave armed with the principles needed to start applying microlearning in your everyday work.

Applications

• Define the meaning and value of microlearning within modern workplace learning.
• Establish guiding principles for learning solutions that fit within today's organizations.
• Identify everyday learning behaviors that support effective microlearning.
• Create practical ideas for introducing microlearning tactics into existing L&D strategy.

Speakers

  • JD Dillon

    Chief Learning Architect – Axonify

    JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling and pure common sense to enable employees, improve organizational performance and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently Chief Learning Architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter via @JD_Dillon or online at learngeek.co

    http://www.jddillon.com

The Latest Dish on Delivery From 5 Training Master Chefs

FR201 – Location: Plaza ABC
Training Delivery

11:00 AM – 12:00 PM

Description

Do you know how to cook more than five dishes, but end up making the same three or four recipes on a regular basis? If your answer is yes, you're not alone. Many of us know how to cook much more than the tuna casserole we prepare every other Tuesday. The same is true for training delivery techniques: Whether we've been in the industry for a month, a year, or a decade, we have a pantry filled with different delivery activities, but we tend to stick with our same old go-to activities. If you are a talent development professional looking to spice up your training delivery techniques, an instructional designer looking for intriguing flavors to add zest to programs, or simply have an appetite for learning about the newest trends in training delivery, come to this session. The presenter reached out to talent development leaders across the Americas and gathered their secret ingredients for spicing up face-to-face, virtual, and asynchronous training delivery.

Applications

• Evaluate the delivery techniques for their potential to elevate your own training programs.
• Identify at least one delivery technique to implement by adding it to an upcoming training program.
• Create a plan for implementing at least one of the delivery techniques into programs in your organization.

Speakers

  • Wendy Gates Corbett

    President – Refresher Training, LLC

    Wendy has designed and delivered more than 1,200 presentations in her 20 years in the field. She's on a mission to rid the world of bad presentations and bad presenters (by helping them get better). She designs vivid, high-impact materials that engage, inform, and influence audiences. She serves professional speakers and trainers by refreshing their materials using crisp, vibrant approaches that amplify their messages, and providing delivery coaching, so they present with confidence. Wendy earned a CPLP in 2009. She's delivered several ATD webcasts and conference sessions on visualizing slides. Her article, "See Your Point," was featured in the May 2015 TD magazine. She's the co-author of two ATD Infolines and the author of one TD at Work. She's a co-author of SCORE! Super Closers, Openers, Reviews & Energizers for Virtual Instructor-Led Training, published by the Bob Pike Group, and is a contributing author for 101 Ways to Make Learning Active Beyond the Classroom and 101 More Ways to Make Training Active, published by Wiley. She served her local ATD chapter board for nine years and is a former Chair of ATD's National Advisors for Chapters team and the ATD Board of Directors.

    http://www.refresher-training.com

Lean Learning: Cut the Fat to Demonstrate Learning Value

FR202 – Location: Palm West
Measurement & Evaluation

11:00 AM – 12:00 PM

Description

Have you ever wondered why some managers are frustrated with your last training effort? Training is not a positive experience for many because conventional training is expensive, disruptive, and offers few tangible results. That changed when technology added an e to learning and significantly shook things up. But for business leaders, there's more to the e-learning story. They implicitly see the e as a more efficient and effective way to improve employee skills. This session will demonstrate how to integrate e-learning with the lean learning methodology to minimize disruptions, increase productivity, lower costs, and capture learning opportunities immediately to improve business performance.

Applications

• Discover and develop lean learning opportunities.
• Integrate current e-learning initiatives into a lean learning process.
• Design your learning initiative to apply a lean learning approach.

Speakers

  • Ajay Pangarkar

    Performance Strategist – Central Knowledge

    Ajay Pangarkar is a chartered professional accountant and certified training and development professional. He combines his educational background and professional experience in delivering successful outcomes for clients. Ajay has published three books with John Wiley & Sons, most recently The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning and Growth to Organizational Strategy in 2009. His other books include The Trainer's Portable Mentor (2008) and Building Business Acumen for Trainers: Skills to Empower the Learning Function (2006). In 2008, his company, CentralKnowledge, was recognized by Training magazine as winner of the Project of the Year for their work with Apple.

Agile Project Management for Instructional Designers

FR203 – Location: Palm East
Instructional Design

11:00 AM – 12:00 PM

Description

On time. On budget. What they need (even if that changes). These are moving targets, yet you're expected to deliver all three. The software development industry is embracing Agile to address these issues, and there is much that the e-learning development world can learn from them. Agile provides a framework for adapting to change as it happens and working with the client to deliver the content most needed by learners. In this session, you'll learn about the Agile project management methods adapted specifically for instructional design and development projects-the Lot Like Agile Methods Approach (LLAMA)-and how to use them on the job. You'll learn about Agile tools and techniques for estimating, planning, and managing a design and development project.

Applications

• Build the business case for Agile, LLAMA specifically, and iterative development with subject matter experts, project sponsors, and your own team.
• Kick off projects and create a shared definition of scope and action-focused e-learning people actually want to take.
• Estimate and plan the project so you arrive on time on budget.

Speakers

  • Megan Torrance

    CEO – Torrance Learning

    Megan Torrance is the chief energy officer of TorranceLearning, an e-learning design and development firm outside Ann Arbor, Michigan. She has spent more than two decades knee-deep in projects involving change management, instructional design, consulting, and systems deployment. Megan thrives on design excellence and elegant project management. And coffee. She and the TorranceLearning team have developed the LLAMA project management approach, blending Agile with excellent instructional design techniques.

Designing Cafeteria Learning

FR301 – Location: Plaza ABC
Instructional Design

01:30 PM – 02:30 PM

Description

Cafeteria Learning is an instructional design technique that results in an informal classroom where learners build a customized learning experience. This session will provide an overview of cafeteria learning and its components and characteristics. You'll use the cafeteria learning design document to take a mundane topic and turn it into an interactive, choice-based learning experience.

Applications

• Explain the concept and benefits of cafeteria learning.
• Demonstrate the cafeteria learning design process.
• Design cafeteria learning activities.

Speakers

  • Jillian Douglas

    Co-Founder, Chief Learning Officer – Idea Learning

    Jillian Douglas is co-founder and chief learning officer at Idea Learning, an innovative learning and strategy organization where she and her team create experience based, open-path, and purpose-driven learning. Jillian is co-author of Let Them Choose: Cafeteria Learning Style for Adults, published by ATD Press. With more than 25 years of experience in adult education, Jillian has a passion for conceptualizing and delivering operational, managerial, and leadership-focused employee development programs. She also facilitates classroom learning and conducts speaking engagements on a wide variety of topics related to adult learning and development.

Designing With Animation for E-Learning

FR302 – Location: Palm West
Learning Technologies

01:30 PM – 02:30 PM

Description

Animation is a powerful tool for creating engaging e-learning experiences. Sadly, many animations are used without purpose, just as a design embellishment. When that happens, the animation distracts the learner from the content rather than helping to elevate it. This session will explore how animation can be used with purpose to create meaningful and appealing e-learning experiences. Through multiple before-and-after examples, the session will show you how animation can explain complex ideas and create valuable learning content.

Applications

• Learn how animation affects the learning process.
• Discover how to use animation with purpose to bring meaning to learning content.
• Explore the various types of animation used within e-learning.
• Explain complex ideas and processes through animation.

Speakers

  • Tim Slade

    E-Learning Manager for Technical Products – GoDaddy

    Tim Slade is a speaker, author, and award-winning e-learning designer. Tim has spent the past several years working to help others elevate their e-learning and visual communications content. Tim has been recognized and awarded within the e-learning industry multiple times for his creative and innovative design aesthetics. Tim also speaks regularly at national e-learning conferences, is a recognized Articulate Super Hero, and is co-author of the popular E-Learning Uncovered book series.

5 Powerful Improv Exercises to Strengthen Soft Skills

FR303 – Location: Palm East
Training Delivery

01:30 PM – 02:30 PM

Description

Improv training has been trending in the talent development community as an effective method for developing soft skills. It's a creative approach to strengthening communication, collaboration, creativity, and agility in the workplace. In this session, you'll be out of your seat experiencing firsthand five powerful improv exercises. Learn how to implement the exercises and discover an inquiry strategy to help translate improv skills to the workplace.

Applications

• Identify the basic premise of improv training and how it addresses the soft skills gap.
• Design improv training exercises to address specific organizational learning objectives.
• Explain five foundational improv training exercises to employees at all levels and provide post-exercise feedback to translate learning to the workplace.

Speakers

  • Viet Hoang

    Trainer – Pint Size Ideas

    Viet Hoang is a facilitator with Pint Size Ideas, a learning and development consulting group that explores the intersection of business, science, and art. Viet has been in talent development for more than 15 years; he is a regular speaker for the Association for Talent Development at their International Conference & Exposition and a facilitator for their LearnNow series. Viet is a graduate of the Second City Conservatory and a founding member of two Los Angeles–based improv troupes.

Better Speaking, Better Training

TH101 – Location: Palm West
Training Delivery

09:45 AM – 10:45 AM

Description

Public speaking is the number 1 fear of many adults. It is also the number 1 skill trainers need to master, because poor or unimpressive speaking can ruin a training course. The great expertise and knowledge that trainers have can be wasted if they lack communication skills. How confident are you about your verbal communication skills? Are you sure that your speaking skills are up to the challenge of engaging and educating your trainees? This session offers a practical framework for understanding effective oral communication. You will learn how to create a more effective presentation and how to perform that presentation well. With this blueprint for successful oral communication, you will be able to progress toward becoming the type of speaker you want to be. Trainers, managers, and anyone called upon to speak anywhere will get valuable ideas that can be used immediately.

Applications

• Understand the five keys to creating an effective presentation and the six keys to delivering it.
• Use the skills learned to be a great communicator.
• Feel confident that you can become a well-spoken person in every speaking situation.
• Feel confident that you can become a well-spoken person in every speaking situation.

Speakers

  • Erik Palmer

    Consultant – Erik Palmer Consulting

    Erik Palmer is an author, speaker, and consultant from Denver. His work history includes trading on the floor of a Chicago commodity exchange, managing an office for a prominent Chicago commodity brokerage firm, and teaching in one of Colorado's premier school districts. In his current career, he focuses on improving oral communication, whether one-to-one, in a small or large group, informally or formally, or in-person or digitally. Erik shares practical, understandable ideas that enable all adults to design effective presentations and deliver them with dynamic speaking skills. Erik's new book about speaking skills, Own Any Occasion, is now available from ATD Press. Previous books include Well-Spoken: Teaching Speaking to All Students, Digitally Speaking: How to Improve Student Presentations With Technology, Teaching the Core Skills of Listening & Speaking, Researching in a Digital World, and Good Thinking: Teaching Argument, Persuasion, and Reasoning. His educational background includes Oberlin College, the University of Denver Law School, and the University of Colorado.

    http://www.erikpalmer.net

The 21st-Century Trainer: Ecosystem, Mindset, and Indispensable Skills

GS 1 – Location: Park Ballroom Plaza D

08:30 AM – 09:30 AM

Description

Talent development professionals play an indispensable role in helping organizations build success through their people. However, the world of training is changing. To drive performance in tomorrow's organizations, trainers need to be comfortable in the new ecosystem, forge a results-based mindset, and deploy indispensable skills that are evidence-based and digital. In this keynote, Jonathan Halls will look at what has and hasn't changed in the learning profession, explore the mindset tomorrow's trainers need for success, and list the indispensable skills every trainer needs on their resume. This session will be part theoretical and part practical. The concrete tips Jonathan will share are grounded in a philosophy based on the latest trends in the learning and development world. By attending this session, you will be able to:

Applications

• See how the new world of learning is evolving, and how it fits into the broader picture of the world as we shift from an industrial to postindustrial workplace.
• Understand what will and will not change in your role as the new world of learning takes place.
• Know what concrete skills you should develop to stay ahead of the curve.

Speakers

  • Jonathan Halls

    Principal – Jonathan Halls & Associates

    Jonathan Halls helps learning professionals deliver transformative learning with evidence-based train-the-trainer programs and media workshops for trainers. Jonathan is the author of four books on media and learning, and his latest book, Confessions of a Corporate Trainer, is due out in May 2019. Jonathan has worked at all levels of learning: as a trainer, training manager, and learning executive. He ran the BBC's prestigious TV training and has worked in more than 25 countries, delivering programs in media, leadership, communication, and change management. He's CEO of Trainer Mojo LLC and an adjunct professor at George Washington University. He's based in the Washington, D.C. area.

    http://www.jonathanhalls.net

The 24-Hour Rule: The Life-Altering Impact of Pause in a Hyperactive World

GS 2 – Location: Park Ballroom Plaza D

08:30 AM – 09:30 AM

Description

What are the long-term consequences of living in a constant state where only fleeting moments separate stimulus and response, and where a device and its provocations overwhelm our cognitive abilities to inquire, analyze, and evaluate? Bestselling author, entrepreneur, and researcher Charles Fred will introduce a simple notion that can change a course of action, improve and strengthen relationships, reduce stress, and even save lives. Based on 12,678 days of research, the 24-Hour Rule helps create a barrier against the persistent and perilous stimulus of a hyperactive world. This safety zone, as Fred highlights, sometimes requires only a few seconds, or in other situations, a night of sleep. But a deliberate pause, especially by people in a position of authority, can have a lasting and positive impact.

Speakers

  • Charles Fred

    Founder and CEO – The Breakaway Group

    Charles Fred is a bestselling author, serial entrepreneur, and 2019 Chair of the Association for Talent Development. He has devoted nearly four decades of his life to discovering new ways for professionals to acquire skills necessary to compete in industries undergoing major transformation. Considered a pioneer in the e-learning industry, Charles has founded and led several successful companies that provide learning technologies and services. His bestselling book, Breakaway, is credited with introducing a new framework for organizational learning that sped up the learning process for adult workers, specifically those using technology to deliver a service. In 2000, Charles founded the Breakaway Group, one of the nation's fastest growing companies, to improve how healthcare providers learn and adopt new technologies. Xerox acquired the Breakaway Group in 2011, and in the process, Charles became president of their healthcare group, providing technology and services worldwide. Today Charles is focused on creating sustainable jobs by helping small businesses that have survived the startup phase continue to find new ways to grow. Through his firm, TrueSpace, he helps entrepreneurs discover important know-how to build lasting enterprises. Charles is a longtime resident of Colorado and an elite masters track athlete. He and his wife, Julie, dedicate much of their time with their family, mentoring entrepreneurs, and giving back to the community.

Master Your Motivation

GS 3 – Location: Park Ballroom Plaza D

02:45 PM – 04:00 PM

Description

Motivation is not what you think it is-it's not discipline, willpower, or passion. Susan Fowler will reveal how motivation is a skill each of us can learn. In this session, you will discover how to achieve your goals through three simple scientific truths about what human beings need to thrive and be optimally motivated. Explore: • Your Need for Choice: Learn how to recognize your choices and experience autonomy anytime and anywhere. • Your Need for Connection: Learn how to align with important values, meaningful relationships, and contributions to the greater good. • Your Need for Competence: Learn how to feel effective at managing everyday situations by focusing on learning, not just outcomes. It's time we awakened to this reality: People appreciate meaningful challenges. They want to achieve their goals and make valuable contributions. No one wants to be bored or disengaged. People need to experience the competence that comes from growing and learning every day. People long to feel they belong and they desire to thrive. And now, through the skill of motivation based on groundbreaking research, every individual can experience the type of motivation required for achieving their goals and thriving.

Speakers

  • Susan Fowler

    Consultant, Trainer, and Coach – Ken Blanchard

    Susan is the author of six books, including the bestseller Why Motivating People Doesn't Work . . . and What Does. She is co-author of three books with Ken Blanchard, including the bestsellers Self Leadership and the One-Minute Manager and Leading at a Higher Level. Susan is a regular contributor to SmartBrief on Leadership, LeaderChat, and her website at www.susanfowler.com. She is a senior consulting partner at the Ken Blanchard Companies and a professor in the Master of Science in Executive Leadership Program at the University of San Diego.