Program

Toronto

Sunday, September 09
Monday, September 10
Tuesday, September 11

Sunday, September 09

Lean Learning: Cut the Fat to Demonstrate Learning Value

M402 – Location:
Measurement & Evaluation

02:45 PM – 03:45 PM

Description

Has it ever crossed your mind why some managers are frustrated with your last training effort? Training is not a positive experience for many because conventional training is expensive, disruptive, and offers few tangible results. That changed when technology added an e to learning and significantly shook things up. But for business leaders, there's more to the e-learning story. They implicitly see the e as a more efficient and effective way to improve employee skills. This session will demonstrate how to integrate e-learning with the lean learning methodology to minimize disruptions, increase productivity, lower costs, and capture learning opportunities immediately to improve business performance.

Objective

• Discover and develop lean learning opportunities. • Integrate current e-learning initiatives into a lean learning process. • Design your learning initiative to apply a lean learning approach.


Speakers

  • Ajay Pangarkar

    Performance Strategist – Central Knowledge

    Ajay Pangarkar is a chartered professional accountant and a certified training and development professional. He combines both his educational background and professional experience in delivering successful outcomes for his clients. Ajay has published three books with John Wiley & Sons, most recently The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning and Growth to Organizational Strategy in 2009. His other books include The Trainer's Portable Mentor (2008) and Building Business Acumen for Trainers: Skills to Empower the Learning Function (2006). In 2008, CentralKnowledge was recognized by Training magazine as the winner of the Project of the Year for their work with Apple.

Building Your E-Learning Portfolio

M101 – Location:
Instructional Design

09:45 AM – 10:45 AM

Description

Regardless of your job title, if you're working in the e-learning field, particularly in a production capacity, you need an e-learning portfolio. Why? Because it will work for you! Building your e-learning portfolio doesn't need to be an overwhelming task. This session will equip you for the portfolio-building journey, and you'll learn insider information about what works well, what doesn't work at all, and lessons learned in building an e-learning portfolio.

Objective

• The importance of an e-learning portfolio. • Common challenges in building an e-learning portfolio and how to overcome them. • How to build out and promote your portfolio.


Speakers

  • Ashley Chiasson

    – Instructional Designer & Consultant

    Ashley Chiasson wears a lot of hats, but that's because she's passionate about what she does and wants to share her experiences and expertise with anyone interested! She holds an MEd (post-secondary studies) and a BA (linguistics and psychology) and is the author of Articulate Storyline Essentials and Mastering Articulate Storyline. Ashley is a self-proclaimed Articulate ambassador and has presented at several Articulate E-Learning Heroes Community Roadshows, in addition to various industry conferences. When she's not doing instructional design or e-learning development, Ashley enjoys reading, running, and laying low with family.

The Missing Piece in Successful Learning Programs: Learner Personas

M401 – Location:
Instructional Design

02:45 PM – 03:45 PM

Description

As the lines between marketing and training are blurring, L&D is being asked to develop creative new learning solutions. So how do marketers engage their audience and change people's behavior? The secret is their strategic understanding of their audience. In this session, you'll apply relevant marketing strategies to change learner behavior and engage participants. Through team-based activities, you'll uncover the role strategy has in your learning programs through revealing unstated learner needs, applying insights, and creating a learner persona. You'll also explore real-life examples and principles that top marketing organizations use to resonate with their audiences. You'll leave this session with practical tips to apply to your next training project.

Objective

• Create a learner persona. • Use qualitative data to draw insights from learner populations. • Uncover unstated learner needs to shape your training solutions. • Integrate ideas from other industries into your learning programs.


Speakers

  • Danielle Wallace

    Learning Director – Beyond the Sky

    Danielle Wallace is an instructional designer and learning director at Beyond the Sky, a provider of custom learning solutions. Previously, as a marketing executive with Procter & Gamble and PepsiCo, she learned strategic marketing and advertising principles, which she applies to learning and development to create compelling breakthrough solutions. Danielle is also a certified training and development professional (CTDP).

Essential Design and Development Tools-and They're Free!

M301 – Location:
Learning Technologies

01:30 PM – 02:30 PM

Description

Shrinking budgets and constrained resources have made it more important than ever to make the most of the resources you have when designing learning experiences. Thankfully, the increasing availability of cloud-based applications and other free tools makes it easier than ever to create and develop learning experiences that don't have to cost a bundle. This session will focus on some of the most popular and useful free tools to help you design and manage your projects quickly and easily, curated from a list of more than 500 free resources. We will explore over 30 categories of free tools that can be useful for all stages of an instructional design project. There is something here for everyone, from image and multimedia sources to content creation tools to project management services. You'll not only leave with a list of tools you can use immediately, you'll also learn how to operate them and see practical applications for each of them.

Objective

• Discover tools to capture and use images, audio, animation, and video. • Learn the features and benefits of various collaborative tools, from storyboarding to web conferencing, that can be used with learners, subject matter experts, and clients. • Discover tools that can be used to help manage your projects from beginning to end.


Speakers

  • Tracy Parish

    – Consultant

    Tracy Parish is an education technology specialist working out of the Organizational Development department of a regional health center in Ontario, Canada. A diverse educational background of computer programming, adult educational training, and e-learning design and development has led to a full career in instructional design. Since implementing the organization's LMS, she now administers the system and designs and develops the organization's e-courses, populating the system with an extensive catalog. Collaboration with the hospital's wide variety of educators has allowed this collection to expand to carry both clinical and nonclinical titles for staff as well as for patients.

Top Design Trends Influencing E-Learning

TU201 – Location:
Instructional Design

11:00 AM – 12:00 PM

Description

This session will examine top design trends from the web, marketing, and graphic design that are making their way into e-learning course designs. We'll examine what these trends are, why they are useful, and how they are being incorporated into instructional design projects. This will be of interest to anyone who is designing and developing instructional materials. It will help you understand the current trends in mainstream media and how you can utilize this appeal to improve your own design processes. Together we will explore and see how these design elements can and have been used in e-learning development.

Objective

• Become aware of current trends in marketing and media that can help you create more engaging and appealing instructional design. • Practice and apply unique design elements to your everyday projects in a deliberate way to continuously improve your own design skill set and creativity.


Speakers

  • Tracy Parish

    – Consultant

    Tracy Parish is an education technology specialist working out of the Organizational Development department of a regional health center in Ontario, Canada. A diverse educational background of computer programming, adult educational training, and e-learning design and development has led to a full career in instructional design. Since implementing the organization's LMS, she now administers the system and designs and develops the organization's e-courses, populating the system with an extensive catalog. Collaboration with the hospital's wide variety of educators has allowed this collection to expand to carry both clinical and nonclinical titles for staff as well as for patients.

The Latest Dish on Delivery from 5 Training Master Chefs

M201 – Location:
Training Delivery

11:00 AM – 12:00 PM

Description

Do you know how to cook more than five dishes, but end up making the same three or four recipes on a regular basis? If your answer is yes, you're not alone. Many of us know how to cook much more than the tuna casserole we prepare every other Tuesday. The same is true for training delivery techniques: Whether we've been in the industry for a month, a year, or a decade, we have a pantry filled with different delivery activities, but we tend to stick with our same old go-to activities. If you are a talent development professional looking to spice up your training delivery techniques, an instructional designer looking for intriguing flavors to add zest to programs, or simply have an appetite for learning about the newest trends in training delivery, come to this session. The presenter reached out to talent development leaders across the Americas and gathered their secret ingredients for spicing up face-to-face, virtual, and asynchronous training delivery.

Objective

• Evaluate the delivery techniques for their potential to elevate your own training programs. • Identify at least one delivery technique to implement by adding it to an upcoming training program. • Create a plan for implementing at least one of the delivery techniques into programs in your organization.


Speakers

  • Wendy Gates Corbett

    President – Refresher Training, LLC

    Wendy Gates Corbett has designed and delivered more than 1,200 presentations in her 20 years in the field. She's on a mission to rid the world of bad presentations and bad presenters by helping them get better. She designs vivid, high-impact materials that engage, inform, and influence audiences. She serves professional speakers and trainers by refreshing their materials using crisp, vibrant approaches that amplify their messages, and providing delivery coaching so they present with confidence. Wendy earned a CPLP in 2009. She's delivered several ATD webcasts and conference sessions on visualizing slides. Her article, "See Your Point," was featured in the May 2015 TD magazine. She's the co-author of two ATD Infolines and author of one TD at Work. She's a co-author of SCORE! Super Closers, Openers, Reviews, & Energizers for Virtual Instructor Led Training published by the Bob Pike Group and is a contributing author for 101 Ways to Make Learning Active beyond the Classroom and 101 More Ways to Make Training Active, published by Wiley. She served her local ATD chapter board for nine years and currently serves as Chair of ATD's National Advisors for Chapters team and on the ATD Board of Directors.

    http://www.refresher-training.com

7 Easy-Peasy Rules for Making Slides That Make Sense

TU101 – Location:
Instructional Design

09:45 AM – 10:45 AM

Description

When was the last time you looked at a presentation slide and asked (or at least thought), "What on earth are you trying to say?!" Presentations are now our visual voice. Yet, daily, we see slides that are so crowded with words, images, and data that we have no clue what the slides are communicating. Whether we're presenting to the executive team or to newly hired employees, our slides need to clearly, visually communicate to help our audience see our point. How can we create slides that communicate our message without confusing our audience? This session combines brain science with easy-to-use rules for making presentation slides that speak highly of you and your presentation's key points. In small and large group activities, we'll discuss, demonstrate, and apply each rule to sample slides offered by the audience.

Objective

• Evaluate a presentation and its slides to select the key idea for the presentation and for each slide. • Apply the rules for creating presentation slides that clearly communicate using words, images, and/or data. • Identify one presentation to which you can apply one or more of the rules in the next 30 days.


Speakers

  • Wendy Gates Corbett

    President – Refresher Training, LLC

    Wendy Gates Corbett has designed and delivered more than 1,200 presentations in her 20 years in the field. She's on a mission to rid the world of bad presentations and bad presenters by helping them get better. She designs vivid, high-impact materials that engage, inform, and influence audiences. She serves professional speakers and trainers by refreshing their materials using crisp, vibrant approaches that amplify their messages, and providing delivery coaching so they present with confidence. Wendy earned a CPLP in 2009. She's delivered several ATD webcasts and conference sessions on visualizing slides. Her article, "See Your Point," was featured in the May 2015 TD magazine. She's the co-author of two ATD Infolines and author of one TD at Work. She's a co-author of SCORE! Super Closers, Openers, Reviews, & Energizers for Virtual Instructor Led Training published by the Bob Pike Group and is a contributing author for 101 Ways to Make Learning Active beyond the Classroom and 101 More Ways to Make Training Active, published by Wiley. She served her local ATD chapter board for nine years and currently serves as Chair of ATD's National Advisors for Chapters team and on the ATD Board of Directors.

    http://www.refresher-training.com

You Pass "Go": Game-Thinking in E-Learning

M202 – Location:
Learning Technologies

11:00 AM – 12:00 PM

Description

Game thinking for e-learning has been lauded for increasing engagement and retention. Despite these promises, many organizations struggle to implement gamified courses. Why is that? The short answer is complexity and cost. Game thinking can lead you into a complicated maze of options that inflate budgets and lengthen schedules. So, how can you develop a gamified course without breaking the bank or losing your mind? When approaching e-learning with game thinking, it's best to work from a defined model. In this session, you'll examine two game models in real-world context. You'll start by learning how classic board-game mechanics can be used to enhance autonomy and interest. Next, you'll dive into a scalable action-consequence model, where learners need to balance a character's needs. Using these models, you'll be able to turn virtually any course into a cost-effective e-learning solution.

Objective

• How to apply board-game mechanics to a gamified e-learning solution • How to apply the action-consequence model to a gamified e-learning solution • How to create opportunities for real, versus forced, learner autonomy • How to sketch a gamified solution using a worksheet.


Speakers

  • Clint Clarkson

    Founder – eLearning Alchemy Ltd

    Author of the popular L&D Scenes comic series, Clint Clarkson, CTDP, has spent the last 15 years tricking adults into liking learning. He's committed his career to finding unique and creative ways to capture learners' attention. In a world that is constantly clamoring for our focus, the learning professional's job has never been more difficult (or exciting!). Clint takes great pride blurring the lines between entertainment and education and challenging organizations to do the same. As the vice president of e-learning for Xpan Interactive, Clint leads the design of learning solutions for a variety of corporate clients including Stanford University, the Centers for Disease Control and Prevention, and Bombardier.

Building a Smarter Learning Ecosystem

M102 – Location:
Learning Technologies

09:45 AM – 10:45 AM

Description

People learn without training. What?! It's true! Formal training is only a small part of an organization's complex learning ecosystem. The majority is made up of informal learning channels that L&D often doesn't support and may not even know about. In this session, you'll explore the components of a modern learning ecosystem. You'll discover how these components work together to empower employees and enable performance improvement. You'll discuss challenges L&D may encounter when working to change a learning ecosystem. You'll walk away with practical ideas that will help you start shifting your approach to learning so that you can meet the needs of today's employees.

Objective

• Identify the elements that make up your learning ecosystem. • Enable employees to drive their own learning with on-demand resources. • Activate managers to support employee performance improvement. • Strengthen formal training initiatives using informal learning strategies. • Begin the shift toward an employee-centered learning ecosystem.


Speakers

  • JD Dillon

    Chief Learning Architect – Axonify

    JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling, and pure common sense to enable employees, improve organizational performance, and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including the Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently chief learning architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter at @JD_Dillon or online at learngeek.co.

    http://www.jddillon.com

More Than Micro: Designing Learning That Fits

TU301 – Location:
Instructional Design

01:30 PM – 02:30 PM

Description

Microlearning is an extremely popular topic right now within the learning and performance field. While practitioners and stakeholders alike say they want it, the industry has not yet really defined "microlearning." Without a consistent understanding of the concept and tactics, L&D risks turning microlearning into another short-lived trend that fails to help us better support people and organizations. This session will demystify microlearning by clearly defining it in three words: learning that fits. We'll explain why microlearning is actually an "informed reimagination" of familiar L&D tactics. We'll show you how to design learning solutions that fit within the modern workplace. We'll discuss the importance of technology in a microlearning strategy, especially for distributed organizations. We'll share real-world examples of how microlearning is driving bottom-line results. You will leave armed with the principles needed to start applying microlearning in your everyday work.

Objective

• Define the meaning and value of microlearning within modern workplace learning. • Establish guiding principles for learning solutions that fit within today's organizations. • Identify everyday learning behaviors that support effective microlearning. • Create practical ideas for introducing microlearning tactics into existing L&D strategy.


Speakers

  • JD Dillon

    Chief Learning Architect – Axonify

    JD Dillon is one of the most prolific authors and speakers in workplace learning today. With his practical approach, JD integrates science, technology, storytelling, and pure common sense to enable employees, improve organizational performance, and drive business results. JD has spent 20 years designing learning and performance strategies for respected global organizations, including the Walt Disney Company, Kaplan, Brambles, and AMC Theatres. He is currently chief learning architect with Axonify, where he partners with an award-winning team to solve business problems for leading organizations through the application of modern learning practices and cutting-edge technology. You can find JD on Twitter at @JD_Dillon or online at learngeek.co.

    http://www.jddillon.com

Virtual Classroom: From Drab to Fab!

TU102 – Location:
Training Delivery

09:45 AM – 10:45 AM

Description

You've heard about live online training or virtual classroom, and maybe even participated in a few sessions of your own, but isn't it usually a boring experience that most participants dread? What really makes a virtual class engaging? What are the main ingredients to ensure successful learning occurs? The basics of engaging an online learning audience are often overlooked by new virtual trainers, simply because they don't yet know the secrets. The experience often leads to presenters lecturing, and participants tuning out. But there is hope! In this session, you will learn three proven strategies to immediately implement in your next virtual training session. It's time to turn your online training into something you cannot wait to deliver! In this session, you'll dissect specific activities to advance your virtual classroom. Discover powerful tips, tricks, and practices to lead engaging online learning sessions each day. You'll get a fresh perspective on using virtual classroom methods to engage your audience in ways you had not thought possible, regardless of which platform you use. You'll leave with ready-to-use strategies that can be immediately applied to your own virtual training.

Objective

• Identify why virtual training is often boring and ineffective. • Determine what online participant engagement looks like, feels like, and acts like. • Implement three proven strategies for creating engaging virtual classroom experiences. • Use a platform checklist to help you easily create activities using virtual classroom technology.


Speakers

  • Kassy LaBorie

    Principal Consultant – Kassy LaBorie Consulting, LLC

    Kassy LaBorie is a master virtual facilitator, with more than 20 years of live online training experience. She's the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars. She helps organizations and training professionals move to the virtual classroom. In her previous role at Dale Carnegie, she was the director of virtual training services, a consultancy that partners with organizations to help them develop successful online training strategies. Kassy also served as the product design architect responsible for developing the company's live online training product and experience. Prior to this, she was a master trainer for InSync Training, a Microsoft software trainer at ExecuTrain, and a senior trainer at WebEx, where she helped build and deliver training at the WebEx University. She has been a frequent speaker at industry conferences and events for more than 10 years and served on the 2016 and 2017 Program Advisory Committee for ATD's International Conference & Exposition. You can find Kassy on Twitter (@Kassy_L) or through her website, www.kassyconsulting.com.

When E-Learning Fails: Five Classic Mistakes and How to Avoid Them

TU202 – Location:
Learning Technologies

11:00 AM – 12:00 PM

Description

Small missteps early in the design process can lead to costly problems in development and implementation stages. Based on years of design and consulting practice, this session will present five common mistakes e-learning professionals make that reduce the chance of success.

Objective

• Conditions that contribute to failure of e-learning projects • The five most common mistakes and miscues made in the analysis, design, and delivery of e-learning • Preventative strategies for each of the common e-learning design errors • How to incorporate evidence-based e-learning best practices.


Speakers

  • Karen Burpee

    VP, Global Product Development – Lee Hecht Harrison-Knightsbridge

    Karen Burpee, a vice president of global product Development of e-learning at Lee Hecht Harrison-Knightsbridge, has nearly 15 years of experience designing innovative learning solutions to drive performance improvement in the workplace. Her extensive design experience touches many different industry sectors, as well as government and aerospace/defense. From a learning perspective, she has specific experience in designing blended solutions, including e-learning, instructor-led, game-based, and advanced simulations. Karen holds a bachelor of arts degree from St. Thomas University, as well as bachelor of education and master of education in instructional design degrees from the University of New Brunswick.

The Changing Role of the Instructional Designer

M302 – Location:
Instructional Design

01:30 PM – 02:30 PM

Description

E-Learning has had a good run. It will always have a home in our organizations, but change is in the air. New learners, new technologies, declining resources, the rise of informal learning, and innovations in learning design are all converging to change how we must think about using technology for learning. With the rise of self-serve training and curated content, the role of the instructional designer is evolving. This session will present thoughts and perspectives on what the new role of an instructional designer might look like, and how can we leverage our skills and expertise to bring value to the new and changing learning environment.

Objective

• How instructional designers can make sense of social and informal learning approaches • How online training content acts as seed content in communities of practice and social media environments • How curating digital learning content develops employees • How IDs will adapt in the emerging social workplace.


Speakers

  • Karen Burpee

    VP, Global Product Development – Lee Hecht Harrison-Knightsbridge

    Karen Burpee, a vice president of global product Development of e-learning at Lee Hecht Harrison-Knightsbridge, has nearly 15 years of experience designing innovative learning solutions to drive performance improvement in the workplace. Her extensive design experience touches many different industry sectors, as well as government and aerospace/defense. From a learning perspective, she has specific experience in designing blended solutions, including e-learning, instructor-led, game-based, and advanced simulations. Karen holds a bachelor of arts degree from St. Thomas University, as well as bachelor of education and master of education in instructional design degrees from the University of New Brunswick.

The Future of Work

GS02 – Location:
General Session

08:30 AM – 09:30 AM

Speakers

  • Tara Deakin

    Senior Vice President, Talent and Organization Effectiveness – TD Bank

    Tara joined TD Bank Group in January 2016 as Senior Vice President, Talent & Organizational Effectiveness. As the lead for TD's enterprise talent and organization development strategy, Tara's mandate is to grow the power of TD's 85,000 employees and attract new colleagues to ensure the bank's future growth and ongoing delivery of legendary customer experiences. Talent acquisition, talent management, organizational development, diversity and inclusion are the core components of Tara's portfolio. Tara is a member of the Human Resources Operating Committee. Prior to joining TD, Tara served as the Managing Director/Chief Learning Officer for the North American Consumer Bank at Citi Group. In this role, she was accountable for employee onboarding and development. In addition to her North American responsibilities, Tara had global accountability for enterprise systems training and knowledge management. In this capacity, she and her team supported the strategic focus of the organization by translating business goals into actionable performance initiatives to ensure the readiness of 102,000+ customer-facing employees. Tara has more than 16 years of progressive positions in the field of organizational development and learning. Prior to joining Citi, she was the Chief Learning and Enablement Officer at Rogers Communications where she held a number of increasingly senior roles driving the organizations learning and organizational effectiveness capability. Tara holds a BA from the University of Western Ontario, and has completed post graduate work at Central Michigan University in adult education and organizational development. In 2009, Tara was awarded a Leadership Fellowship from the International Women's Forum, which included advanced studies at INSEAD and Harvard.

Training: So What Works, and What Doesn't? You Decide

GS01 – Location:
General Session

08:30 AM – 09:30 AM

Description

This session demonstrates some of the fundamentals that transform a training activity into effective, long-term learning and on-the-job performance. Along the way, it dispels some commonly held myths about what is claimed to enhance learning and performance outcomes. In this session, no statement is made unless backed either by data generated by you right in the session or by scientific, research-based findings. Through challenging activities, the presenter draws out tips, tools, and principles you can immediately apply in your work as you avoid hyped, falsely intuitive, yet seemingly attractive promises. You will leave this fun, engaging, meaningful session ready to apply essentials and tools that produce learning and performance results.

Speakers

  • Harold Stolovitch

    Emeritus Professor, Workplace Learning & Performance – Université de Montréal

    Former Clinical Professor, Human Performance at Work, University of Southern California Harold is a past president of ISPI; an emeritus professor of workplace learning and performance, Université de Montréal; and a distinguished visiting scholar and visiting professor, University of Southern California. He has produced more than 200 publications, including 14 books and numerous articles and book chapters. He has conducted workplace consulting with hundreds of organizations, including many Fortune 500 companies, government agencies, the military, medical and health institutions, utilities, transportation groups, mines, and nonprofits. Awards and recognitions include ATD's Outstanding Research Award, Canadian Society for Training & Development Lifetime Achievement Award, ISPI Thomas F. Gilbert Award for Professional Achievement, and more than 20 research and outstanding publication awards in workplace learning and performance. He is the co-author of the ATD Press bestsellers, Telling Ain't Training and Training Ain't Performance.

Be Irresistible: How to Use Neuroscience to Have Your People Love You More

GS03 – Location:
General Session

02:45 PM – 04:00 PM

Description

Leader, manager, or consultant … no matter what role you play, you need people to be with you, not against you. And whether you're working one on one or with a group, whether it's an informal interaction or a formal event, you want the experience you provide to be one that's engaging, inspiring, and provoking. What you know is part of the magic, for sure. But it's a smaller part than you might imagine. In fact, the process by which you engage others makes all the difference. Master the way you interact with others, and you're on the way to creating irresistible experiences. In this practical, hands-on and "the medium is the message" session, Michael Bungay Stanier shows us how we can use the neuroscience of engagement to refine and enhance every experience we create. By attending this session, you will learn: • How to use the power of Tribe to build a sense of immediate connection • How to manipulate (in a good way) a sense of Rank, to give people immediate status • Two other elements from the TERA model, the heart of the neuroscience of engagement • Practical ways to turn the model into everyday tactics • The power of beginnings and endings, and how to find more opportunities to make the most of them Moving seamlessly from theory to everyday tactics and tools, this keynote will give participants plenty of easy to implement ways to make sure every interaction can be simply irresistible.

Speakers

  • Michael Bungay Stainer

    Senior Partner & Founder – Box of Crayons

    Michael is the founder of Box of Crayons, a company best known for teaching 10-minute coaching so that busy managers can build stronger teams and get better results. On the way to founding Box of Crayons in 2002, Michael lived in Australia, England, the United States and Canada, his current home. He has written several books. His latest, the Wall Street Journal Bestseller The Coaching Habit, has sold over 350,000 copies. It has been praised as one of the few business books that actually makes people laugh out loud. He was the first Canadian Coach of the Year, is a Rhodes Scholar, and was recently recognized as the #3 Global Guru in coaching. Balancing out these moments of success, Michael was banned from his high school graduation for "the balloon incident," was sued by one of his law school lecturers for defamation, and his first published piece of writing was a Harlequin romance short story called "The Male Delivery." "If I had to pick a person to have dinner with, when I need to be prodded and challenged and inspired to think about the things I really am committed to think about for myself and what I'm doing, I'd pick Michael Bungay Stanier. He has an ability to shake our tree and make us more conscious and responsible about what we know but aren't willing to admit we know yet." -David Allen, author of Getting Things Done

Welcome Reception

– Location:

05:00 PM – 06:30 PM

Description

Join us for light snacks and a beverage as we welcome you to Toronto!

Introduction to the "How" of Social Learning

TU302 – Location:
Learning Technologies

01:30 PM – 02:30 PM

Description

As an L&D person, you're expected to know about social learning. But it's complex, confusing, and much more than adding a Yammer or Workplace group to a course. It requires a shift in mindset from content producing to making connections. This session will be focused on a series of questions to ask yourselves. They will help you understand where you are currently and where you can best start experimenting with social learning ideas. We will focus on moving beyond ADDIE course creation to real social interventions with measurable business outcomes.

Objective

• Know how to find social learning use cases • Know what technology might support the goal • How to get out of the office and support employees where they are


Speakers

  • James Tyer

    Director of Customer Success – SWOOP Analytics

    James Tyer has 15 years of experience in the public and private sectors applying his expertise in learning and collaboration strategy. James utilizes social technology to drive innovation and engagement in workplace communities. James has helped several organizations change their workplace culture and improve organizational learning and understands how to structure and demonstrate improvement in performance through increased engagement. James was previously the Global Lead for Digital Collaboration for Kellogg Co (Kellogg's) and Manager of L&D for 1-800-GOT-JUNK?

SESSION INFO COMING SOON!

M103 – Location:

09:45 AM – 10:45 AM

Description

Check back for speaker and session details.

Mind-blowing PowerPoint. No, Really!

M203 – Location:
Instructional Design

11:00 AM – 12:00 PM

Description

Why are most presentations so bad? Truly terrible? Few people enjoy creating, delivering, or watching PowerPoint presentations, so let's change that. This session will help you build techniques to create mind-blowing presentations. Want to know how to create visual slides? Manipulate images? Master animations? Make it interactive? And produce presentations that will astound your audience? Then attend this session and discover ways to capture your audience's attention and help them learn.

Objective

• Create visual slides using the full range of PowerPoint's tools to generate your own graphics and tell compelling stories. • Create interactive visual content to engage your audience, whether in person or online. • Develop navigable presentations so that you can respond to your audience.


Speakers

  • Richard Goring

    Director – BrightCarbon

    Richard is a Director at BrightCarbon, the specialist presentation and eLearning agency. He has helped to write and create thousands of presentations, and coached hundreds of teams to present more effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points, which is supported by plenty of resources and tips at www.brightcarbon.com.

Learning Analytics: The Best Use of Surveys

M303 – Location:
Measurement & Evaluation

01:30 PM – 02:30 PM

Description

In a time when big data has become the new holy grail of our industry, surveys remain essential to building an effective continuous improvement process for programs, and to collecting data on post-learning behaviors. This session will reveal best practices for an effective evaluation strategy that limits the risks of being hit by the survey fatigue. You'll learn how to define the leanest evaluation process for each program, avoid scrap surveys, and reduce the number of surveys sent with sampling and gathering strategies. You'll also see how to make your surveys look different, relevant, and appealing to the respondents, and then how to turn them into a useful tool for learners and managers. This session will include case studies and discussions on challenging situations, such as continuous learning and soft skills programs.

Objective

• Discover best practices for effective learning evaluation surveys. • Measure and analyze learning transfer on a large scale and scope of programs. • Turn surveys into a useful tool for learners and managers.


Speakers

  • Laruent Balague

    CEO – FORMETRIS

    Laurent is the founder and CEO of forMetris, the European leader in Learning Analytics. He has helped hundreds of companies improve learning performance, through pragmatic, ambitious, and customized evaluation strategies. A graduate of "l'Ecole Polytechnique" in France, Laurent started his career as a consultant with McKinsey & Company, in France and North America. He then joined Faurecia, as a lean manufacturing expert. It was during these first professional experiences that he developed his perspectives on corporate L&D and the necessity of implementing smarter analytics. As a Learning Analytics leader, Laurent regularly facilitates workshops, presentations, and panel discussions across Europe and North America.

UX Feedback: Usability Testing from Start to Finish

M403 – Location:
Learning Technologies

02:45 PM – 03:45 PM

Description

We all know a good user experience when we see it, but how do you create it? In a world where every user has increasingly high expectations for anything digital, your elearning doesn't stand a chance if it doesn't support UX principles. Digital product pioneers have perfected the art of UX because they prioritize feedback loops in their process. In this session, we'll apply the same tactics to the design and evaluation of elearning. You'll learn practical tips for writing user scenarios, running usability tests, and actioning user feedback. Walk away with the language and the know-how to evaluate and improve your own designs.

Objective

• Develop a framework for evaluating and critiquing user experience. • Implement best practices for setting up and running usability tests. • Write user scenarios. • Collect and action user feedback.


Speakers

  • Becca Wilson

    Program Leader, IBM Priority Programs – IBM

    Becca Wilson is an NYC-based product manager, designer, and facilitator who is passionate about helping digital teams transform the way they work. She has 10 years of experience in instructional design, delivery, learning technology implementation, and developing blended learning strategies for Fortune 500 organizations. She currently works at IBM on the Priority Programs team, focused on addressing the scarcity of AI skills in the marketplace and accelerating the implementation of AI into business. Becca previously led the strategy and execution of education products within the user experience, product management, and leadership disciplines at General Assembly and supported the ongoing discovery, design, and delivery of new, scalable learning products. Becca is also a graphic storyteller, actively involved in communities-of-practice focused on design, technology and learning.

SESSION INFO COMING SOON!

TU103 – Location:

09:45 AM – 10:45 AM

Description

Check back for speaker and session details.

Brewing the Perfectly Blended Learning Experience

TU203 – Location:
Training Delivery

11:00 AM – 12:00 PM

Description

We know people learn best when presented with a variety of modalities and content both inside and outside of the classroom. The challenge is finding the right combination so that learning is not overwhelming, is available when needed and integrates into the workday. Failure to do so could leave your valuable content unused and your reputation as a learning and development function damaged. Learn how to mine non-traditional data sources to build relevant and successful blended learning solutions.

Objective

• Best practices for drip-feeding learning for maximum impact. • Learning campaigns and how to use them for increased engagement. • How xAPI can help you monitor and pivot to ensure learning content relevancy.


Speakers

  • Lori Niles-Hofmann

    Chief Learning Officer – Fuse Universal

    Lori Niles-Hofmann is a senior learning adviser with over 15 years of global experience in industries ranging from finance, consulting, and marketing. She has led through the L&D alphabet starting with the old CD-ROMs up to the LMS and onward to AR and VR. She blogs regularly at www.lori.ca and is the author of the eBook Data-Driven Learning.

SESSION INFO COMING SOON!

TU303 – Location:

01:30 PM – 02:30 PM

Description

Check back for speaker and session details.